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Napleton's Auto Park of Urbana

Urbana, IL

Overview
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Reviews
Vehicles
4.7
2,556 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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1111 Napleton Way

Urbana, IL

61801

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Showing 2,556 reviews

February 09, 2023

Bruce Andree is a fantastic representative for Napletons, he is always friendly and helpful. Wouldn't want to deal with anyone else. More

by Teddy
Sales Price Transparency
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Recommend Dealer
Yes
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Feb 09, 2023 -

Napleton's Auto Park of Urbana responded

Hi Teddy, we're glad to hear you found our staff to be so informative and helpful. Our team is available should you require any extra help.

February 09, 2023

Matt and the whole team worked great together. Matt really made everything so easy to understand! More

by Carl A.
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby from Finance
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Feb 09, 2023 -

Napleton's Auto Park of Urbana responded

Hi Carl, we're glad to hear you found our staff to be so informative and helpful. Our team is available should you require any extra help.

February 09, 2023

Dropped my car off for service and Todd helped me out. It was quick and easy. More

by Gpd586
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
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Feb 10, 2023 -

Napleton's Auto Park of Urbana responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 09, 2023

CJ is always helpful, kind and courteous. He is the guy I depend on because I know he will give me honest and good advice. He is the best!! Napleton’s is fortunate to have him. More

by Gjrain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ Bailey
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Feb 09, 2023 -

Gjrain responded

CJ is always helpful, kind and courteous. He is the guy I depend on because I know he will give me honest and good advice. He is the best!! Napleton’s is fortunate to have him.

February 09, 2023

Jessica Huskinson was my service advisor and she was very friendly. The check in process went fast. More

by rbunting6706
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Huskinson
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Feb 11, 2023 -

Napleton's Auto Park of Urbana responded

Thanks for sharing your recent service experience with us! We hope you continue to choose Napleton's Auto Park of Urbana as your first choice for all your vehicle needs.

February 08, 2023

Bruce Andree is always the best. He will find the car that works best for you. More

by Weberrecycling
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Finance Experience
Recommend Dealer
Yes
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Feb 09, 2023 -

Napleton's Auto Park of Urbana responded

Hi, we're glad to hear you found our staff to be so informative and helpful. Our team is available should you require any extra help.

February 08, 2023

I always get my routine maintenance done for my Lexus here. They have a great service. Nick rice was really helpful. More

by Zoe Ojo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick rice
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Feb 09, 2023 -

Napleton's Auto Park of Urbana responded

Hi Zoe, thank you for your support! We hope you continue to choose us for all your automotive needs! Take care!

February 08, 2023

Bruce Andree went well above and beyond. With him the sky is the limit he comes through time and time again. More

by Biff
Recommend Dealer
Yes
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Feb 09, 2023 -

Napleton's Auto Park of Urbana responded

Hi, we're glad to hear you found our staff to be so informative and helpful. Our team is available should you require any extra help.

February 08, 2023

Great service! Great to work with. Very accommodating. Very knowledgeable. When we need a new vehicle will come back. More

by baby_blues35
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Purchase Time
Finance Experience
Recommend Dealer
Yes
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Feb 09, 2023 -

Napleton's Auto Park of Urbana responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

February 08, 2023

Bruce Andree is more than just a salesman he is my friend. He is very forgiving and understanding and is an even better human being. More

by The best
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Feb 09, 2023 -

Napleton's Auto Park of Urbana responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

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