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Napleton's Auto Park of Urbana

Urbana, IL

Overview
Employees
Reviews
Vehicles
4.7
2,557 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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1111 Napleton Way

Urbana, IL

61801

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Showing 2,557 reviews

February 02, 2023

Roger got me into my appointment early and was able to get me out quickly, even with a few additional services! More

by VanDude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Viti
Report | Print
Feb 05, 2023 -

Napleton's Auto Park of Urbana responded

Hi, your satisfaction is our top priority. We hope you continue to choose us for all your automotive needs! Take care!

February 02, 2023

Nick Rice was very nice and very helpful. Made my stressful day way less stressful More

by Prempatel97
Recommend Dealer
Yes
Employees Worked With
Nick Rice
Report | Print
Feb 05, 2023 -

Napleton's Auto Park of Urbana responded

Hi, we're glad to hear you found our staff to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

February 02, 2023

nice job on my car. Friendly Todd with nice communication. I’m surprised to have a ride home when my car was being fixed. More

by JamesMZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
Report | Print
Feb 05, 2023 -

Napleton's Auto Park of Urbana responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 01, 2023

Mu buen servicio todos son muy amables excelentes empleados Ben stark es maravilloso y es More

by Claudia21vega
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Starks
Report | Print
Feb 03, 2023 -

Napleton's Auto Park of Urbana responded

Hola, ¡muchas gracias por tus comentarios! ¡Nuestro equipo estará encantado de escuchar sus amables palabras y su alta calificación de estrellas! ¡Esperamos que nos siga eligiendo para todas sus necesidades automotrices! ¡Cuidarse!

Feb 09, 2023 -

Claudia21vega responded

Todo perfecto!

February 01, 2023

Todd is always great to work with in servicing my Tacoma. He gets me serviced properly and in a timely manner. I only get my truck serviced at Napleton's. More

by KGlancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
Report | Print
Feb 03, 2023 -

Napleton's Auto Park of Urbana responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

February 01, 2023

The attention is very good from the staff,the waiting area is very relaxed for me. More

by laloescobargc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd
Report | Print
Feb 03, 2023 -

Napleton's Auto Park of Urbana responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Napleton Toyota of Urbana! If you have any further questions, please give us a call. We're always happy to help! Have a great day!

February 01, 2023

Roger is the reason I go to napleton Toyota completely! He helps me every single time I come in and always accommodating. I will be bad only for him! More

by Brenda Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Viti
Report | Print
Feb 03, 2023 -

Napleton's Auto Park of Urbana responded

Hi Brenda, thank you for your kind review; we are happy to pass along your comments to the team here at Napleton Toyota of Urbana! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

February 01, 2023

Bianca was fantastic! She was patient, knowledgeable, answered all my questions (which I had quite a few of!) and just made the whole process a positive experience. I high More

by dcoll
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bianca
Report | Print
Feb 04, 2023 -

Napleton's Auto Park of Urbana responded

Hi, we're happy you found our staff to be so supportive during your experience here at Napleton's Hyundai of Urbana. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 01, 2023

The dealership was very nice and clean. Ben was super friendly and easy to work with! He made the experience a great one! More

by Vita
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Starks
Report | Print
Feb 05, 2023 -

Napleton's Auto Park of Urbana responded

Hi Vita, we're glad to hear you found our staff to be so informative and helpful. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 31, 2023

Is wonderfull and amazing job! Great!!! Perfect and excellent service muchas muchas gracias por todo! More

by luis.saldana29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Starks
Report | Print
Feb 03, 2023 -

Napleton's Auto Park of Urbana responded

Hola, gracias por su excelente revisión y por darle a nuestro concesionario una calificación de estrellas tan alta. ¡Esperamos que nos siga eligiendo para todas sus necesidades automotrices! ¡Cuidarse!

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