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Napleton's Auto Park of Urbana

Urbana, IL

Overview
Employees
Reviews
Vehicles
4.7
2,557 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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1111 Napleton Way

Urbana, IL

61801

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Showing 2,557 reviews

January 30, 2023

Always Great experience working Jamal Berry! He just sold our family our 3rd Kia! We will most likely be back for a 4th. More

by Dave P.
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamal Berry
Report | Print
Feb 01, 2023 -

Napleton's Auto Park of Urbana responded

Hi Dave, we appreciate you choosing Napleton's Auto Park of Urbana! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

January 30, 2023

Kami and banessa and angel were very helpful in the process to check In and complete the service. More

by johnsonpamelam
Recommend Dealer
Yes
Employees Worked With
Kami
Report | Print
Feb 01, 2023 -

Napleton's Auto Park of Urbana responded

Hi, we're glad to hear you found our staff to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

January 30, 2023

Nick Buhr was helpful by listening to my questions, explaining what was going to be done, and then gave an accurate cost estimate. More

by Skip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Buhr
Report | Print
Jan 30, 2023 -

Skip responded

Friendly and helpful

Feb 01, 2023 -

Napleton's Auto Park of Urbana responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Napleton Toyota of Urbana as your first choice for all your vehicle needs.

January 30, 2023

Great service with lots of updates throughout the process. I really like the convenience of the valet service too. More

by maggieb
Recommend Dealer
Yes
Employees Worked With
Todd Ballard
Report | Print
Feb 01, 2023 -

Napleton's Auto Park of Urbana responded

We're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with.

January 29, 2023

The sales person I had did a great job as well as all of the staff ang managers. More

by eldermm50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Jan 31, 2023 -

Napleton's Auto Park of Urbana responded

Hi, we appreciate you choosing Napleton Toyota of Urbana! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

Feb 01, 2023 -

eldermm50 responded

Everyone did a great job. Thank you

January 28, 2023

Jessica has been very helpful with all my needs regarding the work on my vehicle today. More

by Lindadarlenecampbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Huskisson
Report | Print
Jan 30, 2023 -

Napleton's Auto Park of Urbana responded

Hi, we're glad to hear you found Jessica to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

January 28, 2023

Kami took care of me great. Highly recommend coming to Napleton’s in Urbana IL!! More

by mgmphoto
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alison Bogdan
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Jan 30, 2023 -

Napleton's Auto Park of Urbana responded

Hello, thank you for your kind review; we are happy to pass along your comments to Kami here at Napleton's Auto Park of Urbana! We hope you continue to choose us for all your automotive needs! Take care!

January 28, 2023

Great service ! They are very helpful and willing to help with whatever you need. On top of that fast service as well. More

by Amayagh40
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Rice
Report | Print
Jan 31, 2023 -

Napleton's Auto Park of Urbana responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 27, 2023

Stood behind transmission warranty with Jessica’s help. Service has continued to be smooth and timely. More

by Lonnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
Jan 30, 2023 -

Napleton's Auto Park of Urbana responded

Hi Lonnie, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

January 27, 2023

Voug Vanderburgh at napleton's Auto park did an excellent job on my vehicle. Definitely bring my vehicle back here anytime I have need for it. More

by OdunayoOke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug
Report | Print
Jan 30, 2023 -

Napleton's Auto Park of Urbana responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

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