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Napleton's Auto Park of Urbana

Urbana, IL

Overview
Employees
Reviews
Vehicles
4.7
2,557 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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1111 Napleton Way

Urbana, IL

61801

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Showing 2,557 reviews

January 27, 2023

Great facility very nice and very clean waiting room. Great staff and great communication with customers. More

by Youno Sysouvanh
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick
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Jan 30, 2023 -

Napleton's Auto Park of Urbana responded

Hi Youno, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

January 27, 2023

Love the amenities while I wait. Great service. Always bring my Kia & now my husband’s Hyundai Thanks James More

by Cruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Jan 30, 2023 -

Napleton's Auto Park of Urbana responded

Hi, we're glad to hear you found our staff to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

January 27, 2023

Friendly service. I really like that they keep you updated throughout the process. I wouldn’t take my car anywhere else. More

by Camden Burd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger
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Jan 30, 2023 -

Napleton's Auto Park of Urbana responded

Hi Camden, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

January 27, 2023

My car tires were replaced in the time frame previously discussed and agreed upon with Roger. More

by balcor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger
Report | Print
Jan 30, 2023 -

Napleton's Auto Park of Urbana responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

January 27, 2023

We were very happy with our car buying experience! Excellent customer service from front to back! We really appreciate our salesman Matt and finance person Emma! Great job! So happy with my new RAV4! More

by suze
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Smith and Emma Stoner
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Jan 30, 2023 -

Napleton's Auto Park of Urbana responded

Hi Suze, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

January 27, 2023

Jessica was very prompt and helpful during my recent visit to address a recall on my vehicle More

by LIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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Jan 30, 2023 -

Napleton's Auto Park of Urbana responded

Hi, we're glad to hear you found Jessica to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

January 27, 2023

Very helpful, kind and always on time for appointments and are not pushy when your vehicle needs work that is requested and you don’t want to do at that time. More

by Kdmullen1
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
Jan 30, 2023 -

Napleton's Auto Park of Urbana responded

Hi, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

January 27, 2023

This is the dealership you want to purchase a vehicle from. I’ve bought my vehicle in 2009 and have no complaints about anything. More

by Kdmullen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Rice
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Jan 30, 2023 -

Napleton's Auto Park of Urbana responded

Hi, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

January 27, 2023

Excellent service. Jessica is Friendly and knowledgeable. Clean waiting area with coffee and water. Transport to take you home and bring back More

by gelsscan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
Jan 30, 2023 -

Napleton's Auto Park of Urbana responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

January 27, 2023

They keep on contact with me with all the details Jessica was amazing!!!I am definitely going to recommend her and the dealership! Thank Jessica for keeping intouch with me! More

by emma11ava16@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica , Alison Bogdan
Report | Print
Jan 30, 2023 -

Napleton's Auto Park of Urbana responded

Hi, we're glad to hear you found our staff to be so informative and helpful. Thanks again for the recommendation, and have an amazing day!

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