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Napleton's Auto Park of Urbana

Urbana, IL

Overview
Employees
Reviews
Vehicles
4.7
2,557 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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1111 Napleton Way

Urbana, IL

61801

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Showing 2,557 reviews

January 26, 2023

Kami was very bright and cheerful upon arrival. I was greated by several employees of dealership. More

by Jason
Recommend Dealer
Yes
Employees Worked With
Kami
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Jan 29, 2023 -

Napleton's Auto Park of Urbana responded

Hi Jason, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

January 26, 2023

Excellent experience! Nick Rice very professional. All around recommend getting vehicles serviced at this dealership! More

by Rameymedic
Recommend Dealer
Yes
Employees Worked With
Nick Rice
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Jan 29, 2023 -

Napleton's Auto Park of Urbana responded

Hi, thank you for your support! We're happy we could help. Thanks again for the recommendation, and have an amazing day!

January 26, 2023

Napelton did a great job serving my vehicle and Angel was awesome help to me More

by lessymmonds11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel, Alison Bogdan
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Jan 30, 2023 -

Napleton's Auto Park of Urbana responded

Hello, thank you for your kind review; we are happy to pass along your comments to Angel here at Napleton's Auto Park of Urbana! We hope you continue to choose us for all your automotive needs! Take care!

January 26, 2023

Jessica always provides excellent service. She personally notifies me when service is needed on my Optima and schedules all service appointments when it's convenient for me. More

by Lytnup6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alison Bogdan
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Jan 29, 2023 -

Napleton's Auto Park of Urbana responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

January 26, 2023

Napleton Toyota of Urbana is very professional and efficient. Nick Rice today was very helpful and professional. He recommends the necessary and important services and explain why. I recommend you to More

by Moe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Rice
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Jan 29, 2023 -

Napleton's Auto Park of Urbana responded

Hi Moe, we're glad to hear you found Nick to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

January 25, 2023

The service department is very knowledgeable very courteous and works well with customers but your sales has no cars to sell More

by Corystu1964
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jan 26, 2023 -

Napleton's Auto Park of Urbana responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 25, 2023

Service attendant was quick to greet and check in the vehicle. Customer service representative Roger explained all the recommended service on the vehicle. More

by Patrick F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger
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Jan 27, 2023 -

Napleton's Auto Park of Urbana responded

Hi Patrick, here at Napleton Toyota of Urbana, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

January 25, 2023

Kami was great! Got me right in for a tire repair and was very kind More

by Wfarris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kami
Report | Print
Jan 27, 2023 -

Napleton's Auto Park of Urbana responded

Hi, here at Napleton's Auto Park of Urbana, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

Jan 27, 2023 -

Wfarris responded

Quick, effective, and polite! I think Napleton's Service is great!

Jan 27, 2023 -

Wfarris responded

Nothing to add.

January 25, 2023

Great service facility! Will definitely return for my future needs! They recommend the maintenance needed to keep my vehicle operating at peak condition, and have the knowle More

by momo22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jan 27, 2023 -

Napleton's Auto Park of Urbana responded

Hi, it is great to hear that we were able to get you back on the road so quickly! Thank you again for choosing Napleton Toyota of Urbana and we hope to see you again!

January 25, 2023

Great service department! !! Will definitely return in the future for my service needs! Coffee is great too! More

by momo22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jan 27, 2023 -

Napleton's Auto Park of Urbana responded

Hi, here at Napleton's Auto Park of Urbana, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

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