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Napleton's Auto Park of Urbana

Urbana, IL

Overview
Employees
Reviews
Vehicles
4.7
2,557 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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1111 Napleton Way

Urbana, IL

61801

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Showing 2,557 reviews

January 25, 2023

Roger is dope. He's always helpful and does a great job with all the information needed to assist in this process even when something is wrong. They are quick and e More

by Coach Lowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Viti
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Jan 27, 2023 -

Napleton's Auto Park of Urbana responded

Hi Coach, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 25, 2023

We love Napleton Toyota. Today we called about our Camry and we’re able to get it in within an hour or two. Another hour later it was done. The complimentary ride back was a More

by Erin_Simpson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 27, 2023 -

Napleton's Auto Park of Urbana responded

Hi, thanks for sharing your recent service experience with. We hope you continue to choose Napleton Toyota of Urbana as your first choice for all your vehicle needs.

January 24, 2023

Friendly, prompt service. Comfortable waiting area with free water and coffee. Clean restrooms. Highly recommended. More

by Claborn79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 26, 2023 -

Napleton's Auto Park of Urbana responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 24, 2023

Jim was extremely helpful in this vehicle purchase! Really made this decision easy for us! More

by sutherlandshawna4
Recommend Dealer
Yes
Employees Worked With
Jim Johnson
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Jan 26, 2023 -

Napleton's Auto Park of Urbana responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Please let us know if you have any additional questions about services you received and thank you again for choosing Napleton's Auto Park of Urbana!

Jan 26, 2023 -

sutherlandshawna4 responded

Thank you

January 24, 2023

Even being off day, Ben helps a lot! ! Great person~ Sweat person who I never met before. More

by Woojae Han
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Starks
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Jan 26, 2023 -

Napleton's Auto Park of Urbana responded

Hi, thank you for your support! We're happy we could help. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

January 24, 2023

I can rely on NAPLETON’S to take care of my car when I need it. They are quick too. And gives out coupons to use! Thats why i keep coming back here More

by Janine
Recommend Dealer
Yes
Employees Worked With
Nick Rice
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Jan 26, 2023 -

Napleton's Auto Park of Urbana responded

Hi Janine, thank you for your support! We're happy we could help. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

January 24, 2023

Roger in the Toyota service center did an excellent job assisting me today. He made sure that my service discount was applied and did great at communicating the status of my vehicle through the day. More

by Austin's Mama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger
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Jan 26, 2023 -

Napleton's Auto Park of Urbana responded

We're glad to hear that everything was completed to your satisfaction, Please let us know if there is ever anything else we can assist you with.

January 24, 2023

Awesome work! easy to work. The shuttle service was nice. I just walked in and they understood my need pretty fast. More

by irfanatif78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack
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Jan 26, 2023 -

Napleton's Auto Park of Urbana responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Napleton Toyota of Urbana!

January 23, 2023

Great place to get a car. Napletons is the best in town! Wow Wow Wow More

by MB
Recommend Dealer
Yes
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Jan 25, 2023 -

Napleton's Auto Park of Urbana responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review.

January 23, 2023

Ben took great care of my great grandma and gave rest explanations on everything for her More

by Rmizell158
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben starks
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Jan 24, 2023 -

Napleton's Auto Park of Urbana responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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