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Napleton's Auto Park of Urbana

Urbana, IL

Overview
Employees
Reviews
Vehicles
4.6
2,564 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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1111 Napleton Way

Urbana, IL

61801

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Showing 2,564 reviews

January 18, 2023

Very great staff and help from everyone. Matt was very kind and helpful in finding/choosing a new car that was best for me. More

by Lswing
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 19, 2023 -

Napleton's Auto Park of Urbana responded

Hi, we're glad to hear you found our staff to be so informative and helpful. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 18, 2023

Nick rice is service was great. Will definitely return and get my vehicles serviced here More

by LiamM19
Recommend Dealer
Yes
Employees Worked With
Nick rice
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Jan 20, 2023 -

Napleton's Auto Park of Urbana responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Napleton Toyota of Urbana as your first choice for all your vehicle needs. We hope to be of service to you again! Take care!

January 18, 2023

Todd is a very nice person and a good service advisor who explain all the cost before performing any operations. The check engine light is blinking on my highlander, so I have to tow the car to Napleton Toyo More

by Zehua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Ballard
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Jan 20, 2023 -

Napleton's Auto Park of Urbana responded

Hi Zehua, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

January 18, 2023

Napleton’s is very helpful when you come in for service. I appreciate all the advice that Roger my advisor offers. More

by Sglenn2017
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Jan 20, 2023 -

Napleton's Auto Park of Urbana responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

January 18, 2023

Roger is very helpful and knowledgeable when checking clients in to Napleton’s. I appreciate how much time he takes when he checks you in and is not pushy. More

by Sglenn2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Viti
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Jan 20, 2023 -

Napleton's Auto Park of Urbana responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

January 18, 2023

Roger was fantastic with my device on my car, will definitely be coming back here! More

by Sglenn2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger viti
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Jan 20, 2023 -

Napleton's Auto Park of Urbana responded

Hi, thank you for your support! We're happy we could help. Our team is available should you require any extra help.

January 18, 2023

Nick Buhr provided top of the line service from start to finish, I will definitely return and refer my friends. More

by Kbuhr24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Buhr
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Jan 20, 2023 -

Napleton's Auto Park of Urbana responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Napleton Toyota of Urbana as your first choice for all your vehicle needs. Safe travels!

January 18, 2023

Nick rice in service was great. Recently brought my highlander in as a walk in he got it done way faster than promised. Highly recommend More

by LiamM19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick rice
Report | Print
Jan 20, 2023 -

Napleton's Auto Park of Urbana responded

Hi, thank you for your support! We're happy we could help. We hope to be of service to you again! Take care!

January 18, 2023

Nick Rice is the best service advisor I've encountered. He has always been very helpful and he is extremely knowledgable. Nick's service will be the reason I return to Napleton's to get my car serviced. More

by jkocanda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Rice
Report | Print
Jan 20, 2023 -

Napleton's Auto Park of Urbana responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Napleton Toyota of Urbana as your first choice for all your vehicle needs. Our team is available should you require any extra help.

January 18, 2023

Roger Viti helped me with my services when coming to Toyota and I was happy to deal with him More

by dearyadav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Viti
Report | Print
Jan 20, 2023 -

Napleton's Auto Park of Urbana responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

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