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Napleton's Auto Park of Urbana

Urbana, IL

4.7
2,556 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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1111 Napleton Way

Urbana, IL

61801

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Showing 2,556 reviews

December 15, 2022

Good, friendly service. Sam was extremely helpful in getting me familiar with my new car. Excellent service More

by Birderdlt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Samit
Dec 17, 2022 -

Napleton's Auto Park of Urbana responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

December 15, 2022

Excellent service. Good communication. My contact today was Jessica. The Telluride has been an outstanding car. I recommend the Kia and Napleton's More

by Mike B
Recommend Dealer
Yes
Employees Worked With
Jessica
Dec 17, 2022 -

Napleton's Auto Park of Urbana responded

Hi Mike, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

December 15, 2022

Jessica at Napelton’s Auto park provides amazing service. If your car needs services give her a call More

by a.hix
Recommend Dealer
Yes
Employees Worked With
Jessica in Service
Dec 17, 2022 -

Napleton's Auto Park of Urbana responded

Hi, we're glad to hear you found our staff to be so informative and helpful. Our team is available should you require any extra help.

December 13, 2022

Recently was traveling out of state, and Todd Ballard helped me on a time crunch and got me back on the road, highly recommend! Thanks Todd!!! More

by LiamM19
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Ballard
Dec 15, 2022 -

Napleton's Auto Park of Urbana responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Safe travels!

December 13, 2022

Nick Rice is the goto for Service. . nice and clear and efficient service! Always is on point More

by Todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Rice
Dec 15, 2022 -

Napleton's Auto Park of Urbana responded

Hi Todd, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Safe travels!

December 12, 2022

I purchased a car for my wife last week and myself this week. Both cars Ben Starks was my sales representative and both cars are Kia. Ben was personable and made sure I understood everything and got the be More

by jfielder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Starks
Dec 14, 2022 -

Napleton's Auto Park of Urbana responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Napleton's Auto Park of Urbana!

December 10, 2022

Great experience with Jamal Berry! We purchased our new Sorento and couldn’t be happier! More

by Aaron K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamal Berry
Dec 12, 2022 -

Napleton's Auto Park of Urbana responded

Hi Aaron, thank you for your support! We hope you continue to choose us for all your automotive needs! Take care!

December 10, 2022

Jim did a great job helping us find the perfect car. The manager and business office were very personable. More

by fszeman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek
Dec 12, 2022 -

Napleton's Auto Park of Urbana responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Napleton's Auto Park of Urbana as your first choice for all your vehicle needs. Safe travels!

December 09, 2022

Hi my name is Alfredo and I bring in my car to Napleton‘s and every time I bring my car it’s always nice people and they always help me whith my need’s I was there this morning and Kami help me a More

by Pereza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alison Bogdan
Dec 12, 2022 -

Napleton's Auto Park of Urbana responded

Hi Pereza, thank you for your kind review; we are happy to pass along your comments to the team here at Napleton's Auto Park of Urbana! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 09, 2022

Todd gave excellent service. He kept me informed as I waited for my new tires, battery and oil change. He was very helpful to point out applicable discounts. I always receive fri More

by jl.walther
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
Dec 12, 2022 -

Napleton's Auto Park of Urbana responded

Hi, we're glad to hear you found our staff to be so informative and helpful. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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