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Napleton's Auto Park of Urbana

Urbana, IL

Overview
Employees
Reviews
Vehicles
4.7
2,556 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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1111 Napleton Way

Urbana, IL

61801

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Showing 2,556 reviews

November 30, 2022

todd at toyota provided great customer service was really helpful & provided all the answers to my questions !! More

by youdontknowme1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
todd ballard
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Dec 01, 2022 -

Napleton's Auto Park of Urbana responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

November 30, 2022

Bruce Andree was really helpful in my search for a new car. I am loving my Toyota Corolla. More

by Cat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Helm
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Dec 01, 2022 -

Napleton's Auto Park of Urbana responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help.

November 30, 2022

Todd at Toyota provided excellent service and helped get the necessary service done to my vehicle to keep me safe on the roads! Todd is the best!!!! More

by Crystalw372
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Ballard
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Dec 01, 2022 -

Napleton's Auto Park of Urbana responded

Hello there! Thanks for sharing your recent service experience with us! We hope you continue to choose Napleton Toyota of Urbana as your first choice for all your vehicle needs.

November 29, 2022

Awesome sales and service. Love my highlander hybrid. Derrick and his team at Toyota treat you well. More

by Happy Cusomer
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Purchase Time
Finance Experience
Recommend Dealer
Yes
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Nov 30, 2022 -

Napleton's Auto Park of Urbana responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 29, 2022

Miles and Idris made sure that I got a reliable car and they made the entire experience very smooth for me and I just think they're wonderful!!! More

by suzysnowflake65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Idris, and Miles!!!
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Dec 01, 2022 -

Napleton's Auto Park of Urbana responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

November 29, 2022

I really appreciate coming to Napleton's for my model-specific work to get done! Also, Jessica is an amazing service advisor to work with! She is patient, thorough, and friendly...what a great comb More

by Tina
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Huskisson
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Dec 01, 2022 -

Napleton's Auto Park of Urbana responded

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Dec 01, 2022 -

Napleton's Auto Park of Urbana responded

Hi Tina, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

November 29, 2022

What an amazing experience Tom Wagner helped answer all my questions and got me into the vehicle of my dreams. More

by ejohnsoninaz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Wagner
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Nov 30, 2022 -

Napleton's Auto Park of Urbana responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

November 29, 2022

Had a great experience at Napleton Toyota. I would absolutely recommend them to anyone I know. More

by Shannon S.
Recommend Dealer
Yes
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Dec 01, 2022 -

Napleton's Auto Park of Urbana responded

Hi Shannon, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

November 28, 2022

Amazing dealership 5 stars all the way around! Great sales staff and the service department is amazing as well thank you!!! More

by Thomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Nov 30, 2022 -

Napleton's Auto Park of Urbana responded

Hi Thomas, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 28, 2022

Doug did a great job getting our Mazda in and out quickly. Great communication through out the process. Pricing was reasonable and the vehicle was even vacuumed. More

by Dscroggins99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Vandenburgh
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Nov 30, 2022 -

Napleton's Auto Park of Urbana responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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