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Napleton's Auto Park of Urbana
Urbana, IL
2,556 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Workmanship
Service Communication
Finance Experience
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,556 reviews
November 16, 2022
Waited over 2 hours for an oil change! !! Seems like they had over booked. 7 cars in line ahead of me for my 8:45sm appointment just to get checked in xxx! !! Seems like they had over booked. 7 cars in line ahead of me for my 8:45sm appointment just to get checked in xxx! More
by Jhopkins1911
Employees Worked With
Nicholas buhr
November 14, 2022
This is our 3rd vehicle purchase from Napleton and Jim took great care of us. Nothing pushy just showed us our options and got us in exactly what we were looking for. took great care of us. Nothing pushy just showed us our options and got us in exactly what we were looking for. More
by jhoedebecke
Employees Worked With
Jim Johnson
November 05, 2022
I have been shopping at napleton for 6 years now. I have not ever been disappointed. I feel like I am a part of the family now. I noticed last time a new employee young lady named Felishia Sutton, wh I have not ever been disappointed. I feel like I am a part of the family now. I noticed last time a new employee young lady named Felishia Sutton, who was very professional and respectful. I recommand that person with feet and hands. She has lifted up the value of the customer service. Thanks Mrs or Ms. Thank you for the optimal service and assistance 😀👍🥰. 5 🌟. More
by Laminegentelman2
Employees Worked With
Felishia, Sutton
October 28, 2022
The dealer Mr. Starks set down with us and took time to explain the new system, patiently. He treated me with respect. This drew me here and away from other deale Starks set down with us and took time to explain the new system, patiently. He treated me with respect. This drew me here and away from other dealership. Honesty makes a difference, thank you Ben! More
by djenkins55
Employees Worked With
Ben Starks
October 28, 2022
Jim Johnson was an amazing help in this process. I told him my price range and he showed me multiple cars in my range. After I decided to purchase a car he helped me every step of the way. 10/10 wou I told him my price range and he showed me multiple cars in my range. After I decided to purchase a car he helped me every step of the way. 10/10 would recommend ! More
by nikkibristow12
Employees Worked With
Jim Johnson
