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Napleton's Auto Park of Urbana
Urbana, IL
2,556 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Communication
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,556 reviews
September 10, 2022
Bruce Andree provided us with great customer service! He is very personable and helped us get the car we wanted. We highly recommend him if you're looking for a car. He is very personable and helped us get the car we wanted. We highly recommend him if you're looking for a car. More
by Grace
September 08, 2022
Wonderful service. I talked with the customer service agent on Thursday and he was able to get my service done by Saturday morning! I talked with the customer service agent on Thursday and he was able to get my service done by Saturday morning! More
by tom.zielke
Employees Worked With
Alison Bogdan, Scott Brown
September 08, 2022
Jim Johnson is who I purchased my "new to me" vehicle from. Jim was very friendly, knowledgeable and patient. I sure appreciated this attitude, as other dealerships I visited were pushy and one tried to from. Jim was very friendly, knowledgeable and patient. I sure appreciated this attitude, as other dealerships I visited were pushy and one tried to pressure me to purchase their auto with a "this deal is good only for today". Jim was extremely accommodating and helped get me into the car I wanted. Thank you Jim and Napleton's! More
by Super Dave
Employees Worked With
Jim Johnson
September 04, 2022
Jim and Derrick are a pleasure to work with! I appreciate how honest and flexible they have been throughout this process. I would highly recommend their professional services to prospective car I appreciate how honest and flexible they have been throughout this process. I would highly recommend their professional services to prospective car buyers! Thank you! More
by nymercer
Employees Worked With
Jim Johnson
September 04, 2022
Ben Starks was an amazing sales person! Ask for him. He kept me informed and provided a one of a kind experience in my journey to a new car. Ask for him. He kept me informed and provided a one of a kind experience in my journey to a new car. More
by TRH
Employees Worked With
Ben Starks
