Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Napleton's Auto Park of Urbana

Urbana, IL

Overview
Employees
Reviews
Vehicles
4.7
2,556 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
Contact Dealership
View Awards

1111 Napleton Way

Urbana, IL

61801

Directions

By Type

Showing 2,556 reviews

August 27, 2022

Trey Mercer was my salesman and he did a very professional job showing me several cars. Not pushy just polite and knowledgeable! More

by Tim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tres
Report | Print
Aug 29, 2022 -

Napleton's Auto Park of Urbana responded

Hello there! Thank you so much for sharing your recent experience with us, Tim! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

August 25, 2022

Tyreese was awesome at finding me the best deal, great outgoing respectful fellow. Would highly recommend him More

by Jonathan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyreese, mark
Report | Print
Aug 28, 2022 -

Napleton's Auto Park of Urbana responded

Hello Jonathan, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 24, 2022

Kami was very helpful in service of my beloved orange Beetle. Very friendly and customer oriented More

by jeschlueter58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kami
Report | Print
Aug 27, 2022 -

Napleton's Auto Park of Urbana responded

Hello, thank you for your kind review; we are happy to pass along your comments to Kami here at Napleton's Auto Park of Urbana! We hope you continue to choose us for all your automotive needs! Take care!

August 24, 2022

Bruce Andree was very very very very very very very good. Great humor and I appreciate the help I got. More

by jennif13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Aug 27, 2022 -

Napleton's Auto Park of Urbana responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 24, 2022

Shout out for great customer service. From start to finish everyone was super to work with and made my purchase easy. More

by Junkme1963
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bianca, Idris
Report | Print
Aug 27, 2022 -

Napleton's Auto Park of Urbana responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Sep 07, 2022 -

Junkme1963 responded

I wish the response now that something has gone wrong with the vehicle were as positive.

August 22, 2022

Worked with Roger - he was great to work with! Friendly, knowledgeable, and prompt. Highly recommended! More

by kelly.daniels0703
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger (LN ?)
Report | Print
Aug 25, 2022 -

Napleton's Auto Park of Urbana responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 22, 2022

Wonderful service! Angel was perfect! She got my car into service fast so the work was done much sooner. More

by AP
Recommend Dealer
Yes
Employees Worked With
Angel
Report | Print
Aug 25, 2022 -

Napleton's Auto Park of Urbana responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope to be of service to you again! Take care!

August 21, 2022

Sam was very helpful and went way out of his way to get me into a car that was perfect for me More

by Ruth@lor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Aug 24, 2022 -

Napleton's Auto Park of Urbana responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

August 20, 2022

Charles is a great dealer. He explained everything we need and took extra care of special requirements i have. The car came out faster than I expected and I got immediately not More

by jaekwon2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles
Report | Print
Aug 23, 2022 -

Napleton's Auto Park of Urbana responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

August 19, 2022

Kami is the best we have delt with with all the confusion that day with the warranty from carmax we ended up have the car towed to the dealers and there was some miscommunication by a 3rd party and she took More

by Kenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kami , Alison Bogdan, Scott Brown
Report | Print
Aug 23, 2022 -

Napleton's Auto Park of Urbana responded

Hi Kenny, thank you for your kind review; we are happy to pass along your comments to the team here at Napleton's Auto Park of Urbana! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

1
...
93
94
95
...
256