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Napleton's Auto Park of Urbana
Urbana, IL
2,556 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,556 reviews
August 17, 2022
JJ was amazing! !! Showed me lots and lots of cars and when the one I fell in love with sold before I could get my ducks in a row, he was able to get me an exact dup !! Showed me lots and lots of cars and when the one I fell in love with sold before I could get my ducks in a row, he was able to get me an exact duplicate!!!! Signing papers now! Sooo excited!! He went above and beyond and I’m so thankful for it!!! Ask for JJ, he is amazing! More
by Kariperkins18
Employees Worked With
Jim Johnson
August 14, 2022
Tyreese Smith did an awesome job helping me with my purchase of my new Kia Carnival! He was very thorough and made sure I knew all the facts and features about the vehicle. He was awesome! Thanks Tyree purchase of my new Kia Carnival! He was very thorough and made sure I knew all the facts and features about the vehicle. He was awesome! Thanks Tyreese! More
by amlshnpratt
Employees Worked With
Tyreese Smith
August 11, 2022
I was on a cross country trip had a head light go out. Naplenton VW. was close. Kami the Service Department Representative greeted me with a smile and can I help you as soon as I entered the Service Depar Naplenton VW. was close. Kami the Service Department Representative greeted me with a smile and can I help you as soon as I entered the Service Department. Kami said it could take over and cost about 90 $. .but she would try and put a rush on it so I could get back on the road , well let me tell you 20 minutes and 34 $ Later. 🥰 if you ever in the champagne- Urbana Illinois area and need service give them a try. 😭 that I don't live here.. PS. They service all makes. More
by Fluvanna27
Employees Worked With
Kami
August 10, 2022
We appreciate all the excellent advice on several vehicles we looked at and decided on the Cadillac XT5 Luxury Ben Starks was very professional and would recommend him to all my Family and Friends vehicles we looked at and decided on the Cadillac XT5 Luxury Ben Starks was very professional and would recommend him to all my Family and Friends Thank you so much ! More
by MsHolly2684
Employees Worked With
Ben Starks
August 06, 2022
Jim Johnson was great and the service was amazing. I will highly recommend Napletons to any of my friends, neighbors, and family. Great to work with. Thank you Jim Johnson. I will highly recommend Napletons to any of my friends, neighbors, and family. Great to work with. Thank you Jim Johnson. More
by Gadaujohn
Employees Worked With
Jim Johnson
