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Napleton's Auto Park of Urbana
Urbana, IL
2,556 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Workmanship
Service Communication
Finance Experience
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,556 reviews
August 05, 2022
Always polite and very responsive. They taking feedback at face value and making adjustments if needed!! Never had a situation that they didnt go above and beyound to rectify!!! They taking feedback at face value and making adjustments if needed!! Never had a situation that they didnt go above and beyound to rectify!!! More
by autumnk3838
Employees Worked With
Matt Odom
August 02, 2022
Matt Shank was very helpful. Gets back to us and kept us informed on the status of the delivery of our car. This is the second car we have purchased from him. Gets back to us and kept us informed on the status of the delivery of our car. This is the second car we have purchased from him. More
by Gbickel
August 02, 2022
We had a great experience buying our car here. Jim Johnson was very helpful and patient. He worked with us for a few days close to closing time or after hours since that was the only time when my Jim Johnson was very helpful and patient. He worked with us for a few days close to closing time or after hours since that was the only time when my husband and I could come to the store. We are very happy with our car! More
by mcm
Employees Worked With
Jim Johnson
July 29, 2022
Kami and the whole staff did a wonderful job. She followed up on the smallest details and has a great enthusiasm for customer service. Very kind and knowledgeable about the product. Thanks Kami a She followed up on the smallest details and has a great enthusiasm for customer service. Very kind and knowledgeable about the product. Thanks Kami and the whole team. More
by Patrick
Employees Worked With
Kami, Alison Bogdan, Scott Brown
