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Napleton's Auto Park of Urbana

Urbana, IL

Overview
Employees
Reviews
Vehicles
4.7
2,556 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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1111 Napleton Way

Urbana, IL

61801

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Showing 2,556 reviews

July 29, 2022

Come here and buy a car from Jesse. I have ... twice! And bring your car back for service after you buy it. Great place. More

by TS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alison Bogdan, Scott Brown
Report | Print
Jul 31, 2022 -

Napleton's Auto Park of Urbana responded

Hi, we're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road! Safe travels!

July 29, 2022

Cj was very helpful and attentive when he checked me in. He was friendly and professional. More

by Walt2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CJ
Report | Print
Jul 31, 2022 -

Napleton's Auto Park of Urbana responded

Hi, we're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road! Safe travels!

Jul 31, 2022 -

Walt2018 responded

Great work

July 28, 2022

Excellent service work completed very quickly and accurately, very nice people, would return and recommend them highly More

by mwiley1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alison Bogdan
Report | Print
Jul 31, 2022 -

Napleton's Auto Park of Urbana responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Thanks again for the recommendation, and have an amazing day!

July 28, 2022

Kami Hill was great! She got us scheduled right away with no hassle and we have tires on the way! Thank you Kami! More

by Msprigg03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kami Hill
Report | Print
Jul 30, 2022 -

Napleton's Auto Park of Urbana responded

Hi, we're glad to hear you found Kami to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

July 28, 2022

Kami helped me when I was stressing out about my car, and explained everything to me when I had questions. I would 100% recommend working with her and will work with her in the future. More

by Chelsey
Recommend Dealer
Yes
Employees Worked With
Kami Hill
Report | Print
Jul 31, 2022 -

Napleton's Auto Park of Urbana responded

Hi Chelsey, thank you for your kind review; we are happy to pass along your comments to Kami here at Napleton's Auto Park of Urbana! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 27, 2022

Excellent customer service Kami was very helpful with getting my vehicle scheduled for diagnosis and getting repair set up More

by paulwomble68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kami
Report | Print
Jul 29, 2022 -

Napleton's Auto Park of Urbana responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know Kami was so helpful! Our team is available should you require any extra help.

July 27, 2022

Always have fantastic service when I come to Napleton Auto Park specifically the Volkswagen department with Kami! Thanks for great service More

by Abrown
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kami
Report | Print
Jul 29, 2022 -

Napleton's Auto Park of Urbana responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know Kami was so helpful! Our team is available should you require any extra help.

July 27, 2022

Prompt, professional service. Kami was able to special-order a part for me right before our planned vacation. More

by Kiley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kami
Report | Print
Jul 29, 2022 -

Napleton's Auto Park of Urbana responded

Hi Kiley, thank you so much for your feedback! Kami will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

July 25, 2022

Napletons is clean, classy, and provides excellent customer service. I had a great experience. I look forward to going back and working with them in the future. More

by Jessica Lock
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Starks
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Jul 27, 2022 -

Napleton's Auto Park of Urbana responded

Hi Jessica, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

July 25, 2022

I worked with Derrick Jones and he is the best salesman I’ve ever dealt with. Quick and Trustworthy!! More

by Thurlburt122
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Jones
Report | Print
Jul 28, 2022 -

Napleton's Auto Park of Urbana responded

Hi, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

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