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Napleton's Auto Park of Urbana

Urbana, IL

4.7
2,556 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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1111 Napleton Way

Urbana, IL

61801

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Showing 2,556 reviews

July 24, 2022

Finding my new van was easy and stress free! They had the van I’d been looking for for about 18 months. Process of test driving to paperwork was smooth More

by mholden7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 26, 2022 -

Napleton's Auto Park of Urbana responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 24, 2022

Bruce was very helpful when looking for a car. He walked me trough all the steps. More

by Cat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 26, 2022 -

Napleton's Auto Park of Urbana responded

Hello, thank you for your kind review; we are happy to pass along your comments to Bruce here at Napleton Toyota of Urbana! We hope you continue to choose us for all your automotive needs! Take care!

July 24, 2022

Was in the market for a new Corolla. Bruce Andree was awesome. I got exactly what I wanted. I will defiantly send all my friends and family to Bruce for a new car. More

by Lewis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 26, 2022 -

Napleton's Auto Park of Urbana responded

Hello Lewis, thank you for your kind review; we are happy to pass along your comments to Bruce here at Napleton Toyota of Urbana! We hope you continue to choose us for all your automotive needs! Take care!

July 24, 2022

Bruce Andree was very easy to work with ! I felt he prioritized my needs and concerns while looking for my dream car. I'd recommend working with him for your next car search ! More

by Heather
Recommend Dealer
Yes
Jul 26, 2022 -

Napleton's Auto Park of Urbana responded

Hello, thank you for your kind review; we are happy to pass along your comments to Bruce here at Napleton Toyota of Urbana! We hope you continue to choose us for all your automotive needs! Take care!

July 21, 2022

Kami worked her magic when scheduling to get my car serviced around my difficult schedule. Very much appreciated! More

by Getajetta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kami
Jul 22, 2022 -

Napleton's Auto Park of Urbana responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 19, 2022

Sam Samet and Derrick Helm, did it again! These two gentlemen always make sure I get treated fairly on my trades in and help me to accommodate any requests I might have over the price, credit More

by Antonio Castro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Helm
Jul 22, 2022 -

Napleton's Auto Park of Urbana responded

Antonio, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 17, 2022

Very knowledgeable and kind people! They know their stuff, and help you get into a new or new to you vehicle! Thanks Sam! You're the best! More

by ttorrance1023
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed
Jul 19, 2022 -

Napleton's Auto Park of Urbana responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Napleton Toyota of Urbana as your first choice for all your vehicle needs. Safe travels!

July 16, 2022

Good inventory, clean set-up. The search and buying process were very straightforward. Simple and conversational transaction. More

by Kyle
Recommend Dealer
Yes
Employees Worked With
Jim Johnson
Jul 17, 2022 -

Napleton's Auto Park of Urbana responded

Hello Kyle, thanks for your great review, and for giving our dealership such a high-star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 29, 2022

We had an amazing experience with Jessie Mannin of Napoleons. He was friendly, courteous and worked tirelessly to help us find the right vehicle at the right price for our budget. This is the second t More

by Nitewolf1221
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie Mannin
Jun 30, 2022 -

Napleton's Auto Park of Urbana responded

Hi, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

June 29, 2022

After a desperate search of hybrid Car, I ended up stopping at Neplton’s Toyota if I can get my dream car. Lucky me , I met Sam Samet very knowledgeable and helpful man. After few minutes discussion, More

by Samuel A
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2022 -

Napleton's Auto Park of Urbana responded

Hi Samuel, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

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