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Napleton's Auto Park of Urbana

Urbana, IL

4.7
2,556 Reviews
Napleton's Auto Park of Urbana in Urbana, IL treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 355-0139.
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1111 Napleton Way

Urbana, IL

61801

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Showing 2,556 reviews

June 22, 2022

Bruce was great, was very attentive to our overall wants for our car! Good experience. More

by Lucero García-Villegas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 24, 2022 -

Napleton's Auto Park of Urbana responded

Hello Lucero, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 22, 2022

The dealership was great. My salesman Emma Stoner did awesome. She was very awesome to work with. She made the whole process easy and any questions or concerns I had she was m More

by KamrynPratt52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emma Stoner
Jun 24, 2022 -

Napleton's Auto Park of Urbana responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

June 19, 2022

Ben Starks was wonderful to work with! He was very nice and helpful. The finance department was also excellent and it was an easy process with very little wait. Best car buying experience More

by veganlinda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Starks
Jun 20, 2022 -

Napleton's Auto Park of Urbana responded

Hi Veganlinda, we appreciate you choosing Napleton Toyota of Urbana! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

June 16, 2022

We are so appreciative of Idris and his staff at Napleton's for helping our family celebrate our grandmother's 100th birthday. Our family will be shopping at Napleton's next time we need a vehicle. More

by lianneth
Recommend Dealer
Yes
Jun 16, 2022 -

Napleton's Auto Park of Urbana responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 16, 2022

It was my first time buying a car and Jesse Manning was very helpful in making sure I had all the paperwork I needed. More

by grace
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Mannin
Jun 17, 2022 -

Napleton's Auto Park of Urbana responded

Hi Grace, we're glad to hear our Staff Jesse took such great care of you! We hope we can continue to be of service to you down the road! Safe travels!

June 14, 2022

Tres Mercer of Napleton Auto Park of Urbana was Awesome! Very considerate of our needs in buying a car for our daughter. He was quick and efficient and on time with our appointment. Our experience was gr More

by staciemascari
Recommend Dealer
Yes
Employees Worked With
Tres Mercer
Jun 15, 2022 -

Napleton's Auto Park of Urbana responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Napleton's Auto Park of Urbana as your first choice for all your vehicle needs. Safe travels!

June 10, 2022

Todd Ballard at Napleton’s in Urbana was very helpful. Explains everything well and accommodating. Very professional. Found the whole experience good…the whole staff is friendly and helpful in an excep More

by Beth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lady checking in cars
Jun 11, 2022 -

Napleton's Auto Park of Urbana responded

Hello, thanks for sharing your recent service experience with us, Beth! We hope you continue to choose Napleton Toyota of Urbana as your first choice for all your vehicle needs.

June 05, 2022

Reese was really helpful throughout the process. He understands my situation and tries his best to help me out in and out of the dealership. More

by thchung99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reese
Jun 06, 2022 -

Napleton's Auto Park of Urbana responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

June 02, 2022

Went into Napoleons looking for a car for my mom the sales associate Bruce Andree was hella awesome in helping me find the vehicle for my mom went on a test drive made sure everything was good and got m More

by tylerdelucia82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 03, 2022 -

Napleton's Auto Park of Urbana responded

Hi, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Take care!

June 02, 2022

Bruce Andree really took care of me he met with my son an helped him pick out a suv for me an was extremely nice an super helpful throughout the Signing process to me driving off in my car More

by anghrt40
Friendliness
Price
Recommend Dealer
Yes
Jun 03, 2022 -

Napleton's Auto Park of Urbana responded

Hi, we're happy you found our staff to be so supportive during your experience here at Napleton Toyota of Urbana. We hope you continue to choose us for all your automotive needs! Take care!

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