Napleton's Countryside Mazda

Amazing service as long as you deal with Rafal and not Rene. Rafal is a true manager going the extra mile to see his customers happy. Rene on the other hand, poor customer skills, very unprofessional attitude, h Rafal is a true manager going the extra mile to see his customers happy. Rene on the other hand, poor customer skills, very unprofessional attitude, he either gets a check or they need another front service person. Also would be nice if every car wash would include washing the wheels too. Never got a exterior car wash where at the end the car is clean and rims dirty (every time). Besides that, the people that i interact so far in this dealership are all amazing : Bart, Rafal and Jose Saucedo, amazing guys, amazing atitude, amazing customer service! More

Great customer service The service consultant was friendly and helpful. He explained what was going to be done to my car and answered my questions. I will definitely go back The service consultant was friendly and helpful. He explained what was going to be done to my car and answered my questions. I will definitely go back to this service center. More

Doing the little thing right. After being annoyed with other Mazda dealers, I gave CJ Wilson Mazda of Countryside a shot, and I was very satisfied. Fair prices, pleasant and relaxe After being annoyed with other Mazda dealers, I gave CJ Wilson Mazda of Countryside a shot, and I was very satisfied. Fair prices, pleasant and relaxed employees that don't put pressure on you, and precise time estimates on their service. Will be coming back. More

THE BEST DEALER MAZDA Excellent service along with customer. I enjoyed dealing with Bart Bryniarski . Great understanding and communication. The best experience. Thanks Excellent service along with customer. I enjoyed dealing with Bart Bryniarski . Great understanding and communication. The best experience. Thanks so much love my new car CX 5 !!!! More

Good Experience I appreciated the straightforward purchase process and rapid turnaround on the paperwork. Our salesman Manny was most helpful in explaining all the e I appreciated the straightforward purchase process and rapid turnaround on the paperwork. Our salesman Manny was most helpful in explaining all the electronics before I left the delaership. More

Excellent servicr Excellent serivce along with customer communication. And the job well done as the end result. Good job by Both workers Bart and Rafal. Keep up the goo Excellent serivce along with customer communication. And the job well done as the end result. Good job by Both workers Bart and Rafal. Keep up the good work. Very friendly at wilson mazda More

Bart Bryniarski went above and beyond I enjoyed dealing with Bart Bryniarski. I felt no pressure to make a purchase. I had a chance to compare different trims and drivetrains. Bart was ab I enjoyed dealing with Bart Bryniarski. I felt no pressure to make a purchase. I had a chance to compare different trims and drivetrains. Bart was able to answer all my questions. He made sure that extra accessories were installed before I took delivery of my new CX-5. More

Recall Remedied My car was fixed quickly and was returned all washed and ready to go. The dealership has a variety of free healthy food choices, a computer, magazine My car was fixed quickly and was returned all washed and ready to go. The dealership has a variety of free healthy food choices, a computer, magazines and a TV for one's use. This makes the wait enjoyable. Many thanks. More

Recall Love this dealership always professional always courteous never pushy- I will definitely buy my next car here! I come all the way from Griffith Indian Love this dealership always professional always courteous never pushy- I will definitely buy my next car here! I come all the way from Griffith Indiana for this dealership! More

Best Dealership Experience Ever! Dear CJ Wilson Mazda in Countryside- Thank you soooo much for an amazing car buying experience! My daughter Amanda and I felt welcomed right when we Dear CJ Wilson Mazda in Countryside- Thank you soooo much for an amazing car buying experience! My daughter Amanda and I felt welcomed right when we walked in the door by the sales person Bart and soon after by the sales manager Moe! The test drive and transaction processing went so easy and fun with Bart/Moe and when we went into the finance office with Dave, the fun continued as I signed papers and we all chatted about music and life experiences. Thanks so much for the superior customer service boys! I love my Grand Touring Dynamic Blue Mazda CX3! So smitten and it was really something I needed to begin a new chapter in my life! Zoom Zoom! Best Car buying experience ever! Kathy McGrath More