
Napleton's Countryside Mazda
Countryside, IL
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very helpful staff Bart was a highly knowledgeable salesman and at the same time was not a stereotypical salesman. I had a lot of questions and he answered all of them a Bart was a highly knowledgeable salesman and at the same time was not a stereotypical salesman. I had a lot of questions and he answered all of them and when he wasn't sure of an answer he asked someone else. He was very honest and didn't try to mislead me at any time. I really appreciate the time that he gave me and am very happy with CJ Wilson for making my car buying experience such a pleasant experience. I will absolutely be back in the future. Bart deserves a pay raise. I was originally supposed to work with Marta but she was busy and she recognized that she wasn't in a position so she quickly redirected me to Bart. Appreciate how Marta put the customers first. Great job everyone. More
David is like a long lost brother. I'd had recurring tire, and tire sensor, issues for the past couple of weeks. David was very accommodating and made sure the problem was finally corre I'd had recurring tire, and tire sensor, issues for the past couple of weeks. David was very accommodating and made sure the problem was finally corrected. That's why I have all my service done at CJ Wilson Mazda in Countryside. More
Great Service I have been coming to this dealership for service since before it was CJ Wilson. I have never had a bad experience. The staff is always willing to ans I have been coming to this dealership for service since before it was CJ Wilson. I have never had a bad experience. The staff is always willing to answer questions, or even take me in the back to show me what work needs to be done if it falls out of why I brought the car in. More
Always great service! Took my car in for an oil change and I'm always blown away by their customer service. It's a relaxed atmosphere and has great perks (free water, soda Took my car in for an oil change and I'm always blown away by their customer service. It's a relaxed atmosphere and has great perks (free water, soda, coffee, tea, fruit...). It was pointed out I'm a few hundred miles from a tire rotation so was able to get that done while they changed the oil. Complimentary car wash is always appreciated. More
Great service Dave always takes care of me. I enjoy dealing with him and the service dept. does a good job of keeping my car running great. Dave always takes care of me. I enjoy dealing with him and the service dept. does a good job of keeping my car running great. More
Expert & timely service David was professional & efficient. The time spent was more than appropriate for the service provided. The entire staff are friendly, they are also ve David was professional & efficient. The time spent was more than appropriate for the service provided. The entire staff are friendly, they are also very customer focused. More
Great fast friendly expert service Service all my mazda's here. The staff is great and answer all my questions. They take great care of you and your car. The prices are good. Service all my mazda's here. The staff is great and answer all my questions. They take great care of you and your car. The prices are good. More
Awesome Had a great experience going into your dealership. Dave Dickey who helped us from the beginning did an awesome job. We were his first customers and Had a great experience going into your dealership. Dave Dickey who helped us from the beginning did an awesome job. We were his first customers and let me tell you he answered all of our questions and if he didn't have an answer he would go and get us an answer. He helped us a lot in getting us what we wanted. He was kind and courteous and made us feel like home. It's been 5 days since we purchased our car and we just love it. More
First oil change, pleasant experience. Purchased Mazda6 at Lake Villa location because of color. That CW Wilson dealership was outstanding, but too far for service. I took my car in for fi Purchased Mazda6 at Lake Villa location because of color. That CW Wilson dealership was outstanding, but too far for service. I took my car in for first oil change, to Countryside location which is closer. The service was great, The Service Advisor, David Frederick was very professional and courteous. Everything covered under warranty. Cost me nothing, and my Baby was also washed. More
2013 Mazdaspeed3 Salesperson wasn't as familiar with manual transmissions, but the manager and service department were great! Car was detailed nicely and the parts we Salesperson wasn't as familiar with manual transmissions, but the manager and service department were great! Car was detailed nicely and the parts we agreed to upgrade (scratched fog light cover and replacing front airbag due to a tear - safety concern) were installed prior to my arrival to pick the car up. Overall a great experience, didn't leave the dealership feeling scammed. More