Napleton's Countryside Mazda

Keep on Keeping on Service department is friendly, quick and makes the experience pleasant. Only complaint when I asked for "service" I was connected to the BMW cycle Service department is friendly, quick and makes the experience pleasant. Only complaint when I asked for "service" I was connected to the BMW cycle division when I was scheduling maintenance on my Mazda. Had to sit on hold for Mazda service but they're worth it! More

Fantastic I would go there again I love my 2015 cx5 thanks Diontae !! Also Mohammad and the finance guy they took care of me and it didn't take hours I would go there again I love my 2015 cx5 thanks Diontae !! Also Mohammad and the finance guy they took care of me and it didn't take hours More

No pressure sales Received straightforward answers to all my questions. Got the options I desired without the hassle of being pressured to buy those I didn't. They we Received straightforward answers to all my questions. Got the options I desired without the hassle of being pressured to buy those I didn't. They were able to work with me in negotiating a price I was comfortable with; and the whole experience was just fantastic. Thanks to Manny, Matt and Mohammad, some great people to deal with. More

Another great experience I bought my 2010 Mazda 3 brand new from CJ Wilson Mazda in Countryside. 5 years, a new teenage driver and many miles later, it is still running well. I bought my 2010 Mazda 3 brand new from CJ Wilson Mazda in Countryside. 5 years, a new teenage driver and many miles later, it is still running well. I attribute that to the service department especially Dan Gleason, my Mazda mechanic. I went in for a routine oil change and as always, Dan thoroughly looked over the car. I of course get the review sheet from the service writer but if he can spare a few extra minutes, Dan always comes to talk to me personally and let me know how the car is doing and what he is keeping an eye on whether that be the brakes or the tires, etc. I will continue to bring my car to the dealership for any service work that is needed because of the excellent care by the service department and Dan. More

Got me in the car I wanted for the price I needed! Everyone was friendly and helpful and responsive. I researched many types of cars and decided on the CX-5 as it has the highest ratings of all the cro Everyone was friendly and helpful and responsive. I researched many types of cars and decided on the CX-5 as it has the highest ratings of all the crossover cars in its price range. I talked to a few dealerships, and Countryside gave me the best deal for the car without a ton of haggling and craziness. I love my new car! More

Awesome Customer Service I almost always try to deal with Dave Powers when I take my car in for service. He makes sure everything is taken care of and answers any questions I I almost always try to deal with Dave Powers when I take my car in for service. He makes sure everything is taken care of and answers any questions I may have. The service employee, Dan Gleason also came out and made sure to let me know what was completed and to contact him or Dave Powers if I had any issues or concerns. Amazing service every time I visit Mazda. More

David Powers helped me figure out why my car did not start. One evening my car did not start right away. It did start after waiting 10 minutes. David Powers explained that I might have tried starting it with One evening my car did not start right away. It did start after waiting 10 minutes. David Powers explained that I might have tried starting it with my foot on the gas rather than the brake. He had one of the servicemen check the battery. Everything was fine, They found that an upgrade had come in and took care of that. I hadn't driven a new car in 11 years and it was a bare bone Tribute. My CX 5 is a world apart from that SUV. By reviewing some of the differences with me, David made me much more comfortable with the car. While I was waiting, Marta Duraj my sales person came to the waiting area and offered to give me help if I needed it. It is really Great to work with such caring people. More

Quick like usual - but messed up I bought my Mazda CX-5 2 years ago and always service it at this location. This past trip I was disappointed because when I left I was driving on the I bought my Mazda CX-5 2 years ago and always service it at this location. This past trip I was disappointed because when I left I was driving on the highway and noticed my hood was bouncing. They didn't fully latch my hood! That could have potentially resulted in an accident had it flown up. I called to tell them and was put on hold for 14 minutes before I finally hung up. More

Great service Nice people easy to do business with the service department is great quick and knowledgeable the best experience of all the Mazda dealerships I've bee Nice people easy to do business with the service department is great quick and knowledgeable the best experience of all the Mazda dealerships I've been More

Great dealership Just purchased a 2015 CX9 from this dealership. I found them to be friendly, fair and easy to deal with. I would purchase from this dealership again. Just purchased a 2015 CX9 from this dealership. I found them to be friendly, fair and easy to deal with. I would purchase from this dealership again. More