Napleton's Countryside Mazda

Great dealership Just purchased a 2015 CX9 from this dealership. I found them to be friendly, fair and easy to deal with. I would purchase from this dealership again. Just purchased a 2015 CX9 from this dealership. I found them to be friendly, fair and easy to deal with. I would purchase from this dealership again. More

Great experience I can't really explain how great they wore to me and my wife. They gave great customer service from the offered beverages to giving us info on the t I can't really explain how great they wore to me and my wife. They gave great customer service from the offered beverages to giving us info on the type of cars we looked at. To giving us a great offer overall there the best dealership I've ever been to. P.so I gotta give a huge shout out to Michael Sinacola More

Caring about the Customer at its finest Coming in for my first car, my only previous experience with car dealerships are the shady used car salesman portrayed on TV, so I was not sure what t Coming in for my first car, my only previous experience with car dealerships are the shady used car salesman portrayed on TV, so I was not sure what to expect. However, I was immediately greeted by Mike, who treated me kindly and with respect. There was no hesitation in letting us test drive and they even encouraged it so that we could get a feel for the car. I was with my family and Mike even allowed us to test drive on our own so that we could all experience the drive. The trust and respect this dealership has for its customers is unlike anything I have experienced in a business. Suffice to say, I purchased a 2016 Mazda CX 3 from here. I love the car and they made sure I was happy with my purchase. If you are thinking of getting a car, this place should be on your list of dealers to check out. More

service overall great service. Everybody was polite an did everything what my car needed is express time. One negative mechanic that worked on my car left dir overall great service. Everybody was polite an did everything what my car needed is express time. One negative mechanic that worked on my car left dirty marks all over dashborad and steering wheel More

Worst customer service I have ever received. Purchased a 2012 VW Jetta GLI from C.J. Wilson Mazda on 01/01/16. The customer service at the dealership was decent. Nothing great. The service depart Purchased a 2012 VW Jetta GLI from C.J. Wilson Mazda on 01/01/16. The customer service at the dealership was decent. Nothing great. The service department was closed being the New Years holiday so I could not get the checklist of service/maintenance done on the vehicle upon trade in. I asked for my sales rep Dominik Winiarski to email me the checklist the next day when the service dept opened. Not an issue. Until I had to call repeatedly to ask for the checklist which, two weeks later, I have yet to receive. Now let's move on to the title. I purchased the vehicle out of state. Was given a 30 day drive away temporary registration. I was told that as soon as my lien holder sent the check for my vehicle to title would be released. Ten days after the release of funds and no tittle. I call, reach a voicemail for the titling dept twice before asking for a manager. The manager, Matt Kuytna gave me some prerecorded garbage about how the title would take up to and possibly longer than 6 weeks to arrive. This after the finance person told me I would receive the title within 3 weeks to stay LEGAL on my temporary tags. Then Matt proceeds to laugh at me over the phone while I protest the way I was treated then hangs up on me. If you want to be treated like a paycheck and given no respect while spending multiple thousands of dollars I recommend you go to C.J. Wilson Mazda. Ask for Matt and Dominik the power duo. More

David, Service Advisor Professional, attentive and knowledgeable. The lounge is welcoming, stocked with refreshments and showroom is attractive and well appointed with new s Professional, attentive and knowledgeable. The lounge is welcoming, stocked with refreshments and showroom is attractive and well appointed with new stock vehicles and modified examples. More

friendly professional service The service department seems be run very professionally and efficiently in a very friendly manner. (Especially compared to where my husband has to t The service department seems be run very professionally and efficiently in a very friendly manner. (Especially compared to where my husband has to take his vehicle) Service consultants are extremely helpful and courteous Good at explaining work that needs to be done and reasons why. I also appreciate their suggestions for future service (I like being prepared for future expenses) Very considerate of my time I truly leaven feeling my business is sincerely appreciated. I came in with a sudden problem- but no appointment Considering this was a sudden emergency on a Saturday, I was grateful to be helped that day And the service waiting area is very warm and welcoming- a nice choice of waiting areas and great coffee! More

Great Experience! I worked with a great salesperson. The manager, Matt, was professional and extremely accommodating. I will recommend this dealership to all my friend I worked with a great salesperson. The manager, Matt, was professional and extremely accommodating. I will recommend this dealership to all my friends and family. More

Good Dealership A few small hang ups here and there as is expected when buying a car, but overall got a great car at a fair price working with Marta who was very help A few small hang ups here and there as is expected when buying a car, but overall got a great car at a fair price working with Marta who was very helpful. I would recommend this dealership for sure. More

Excellent Ronnie the salesman that took care of me was outstanding. The experience was fast and right to point . this was my third purchase Russ Powers Ronnie the salesman that took care of me was outstanding. The experience was fast and right to point . this was my third purchase Russ Powers More