
Napleton's Countryside Mazda
Countryside, IL

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New Mazda purchase Good experience with the Mazda team. The used certified cars are priced to move. Watch out for up charges not included in the "out the door" price. Do Good experience with the Mazda team. The used certified cars are priced to move. Watch out for up charges not included in the "out the door" price. Don't pay it. Overall good quality service from the team. More
Happy with repair work I needed a repair quickly & the dealership was able to accommodate me. They also pointed out other areas of concern that needed repair without using I needed a repair quickly & the dealership was able to accommodate me. They also pointed out other areas of concern that needed repair without using pressure tactics. More
2009 CX9 Always keeping me updated with vechicle's service required and maintenance needed. Excellent with timing on when service will be completed to work w Always keeping me updated with vechicle's service required and maintenance needed. Excellent with timing on when service will be completed to work with my schedule. More
My experience Very good and professional services provided by all. Sales man Louis did a nice job. Finance mgr and others I encountered were well trained and experi Very good and professional services provided by all. Sales man Louis did a nice job. Finance mgr and others I encountered were well trained and experienced. Best experience I ever had in a car dealership. Never felt pressured and one can tell this team knows it's job well. Only slight negative, and believe me I bare full responsibility---forgot to secure the I-Pass transponder from trade-in. My fault but sure wish someone reminded me. Otherwise this is a great Mazda dealership. More
Easy to work with The dealership was very professional and easy to work with. They presented all the options clearly and made it very easy for us to decide on the car. The dealership was very professional and easy to work with. They presented all the options clearly and made it very easy for us to decide on the car. More
Smiley Face!! When I first arrived at the dealership, Alex came outside to greet my husband and I with a firm handshake and a big SMILE on his face. GREAT first imp When I first arrived at the dealership, Alex came outside to greet my husband and I with a firm handshake and a big SMILE on his face. GREAT first impression! The transaction for the sale of my new Mazda 6 was smooth. Additionally, the staff made it very easy to understand the process and did a great job communicating with us. More
Happy car buyer!!! I was so impressed with the dealership - the friendliness, cleanliness, product knowledge, efficiency, and basically the overall experience!! Alex, m I was so impressed with the dealership - the friendliness, cleanliness, product knowledge, efficiency, and basically the overall experience!! Alex, my salesman, was so very helpful and made the whole transaction easy!! Thank you all so much!! More
Transparent and Trustworthy I had communicated with Bart via email as I researched vehicles. He was prompt and thorough in response to questions. He met me at door prepared to I had communicated with Bart via email as I researched vehicles. He was prompt and thorough in response to questions. He met me at door prepared to discuss my vehicle purchase. Experience was transparent and trustworthy, not words typically associated with car buying process. Bart was great to work with! Everyone I encountered at dealership was great! More
Great Service! All the employees are very nice and extremely helpful. It is a great environment. Dominik worked with all my needs perfectly and Dave was able to answ All the employees are very nice and extremely helpful. It is a great environment. Dominik worked with all my needs perfectly and Dave was able to answer all the questions I had about financing. More
Excellent service! The service was exceptional from the minute I walked in the door. The salesman I worked with was extremely knowledgeable and helpful throughout the bu The service was exceptional from the minute I walked in the door. The salesman I worked with was extremely knowledgeable and helpful throughout the buying process. Overall I am extremely satisfied with my experience. More