
Napleton's Countryside Mazda
Countryside, IL
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Wonderful Experience! My salesman, Gabriel Ceniceros, is the best... Makes you feel comfortable and guides the process along smoothly. This dealership is very different tha My salesman, Gabriel Ceniceros, is the best... Makes you feel comfortable and guides the process along smoothly. This dealership is very different than others...makes it easy to buy a car. And the sales manager, Bryan Anderson and Finance Manager, Jeff made that end super easy to get in and out in one night with my beautiful CX5 Grand Touring AWD. I love the car! Five-star performance!!! More
New car purchases Very satisfied with my experience with Tim McGrath . The length of time to generate the finance papers , get approval , and docs signed needs to be co Very satisfied with my experience with Tim McGrath . The length of time to generate the finance papers , get approval , and docs signed needs to be condensed . More
Awesome! I really enjoyed everyone that assisted me. They were so pleasant, inviting, and catering. I had the pleasure of working with Tim and Gabe! They were I really enjoyed everyone that assisted me. They were so pleasant, inviting, and catering. I had the pleasure of working with Tim and Gabe! They were fantastic. Very knowledgeable about the car and eager to assist with questions. Gabe walked me through step by step of every feature of the car and how to use it! They are great! And I would recommend asking for them! More
They got the job done quickly. I had to get a replacement key and they got it done fast and not as expensive as I thought. I did call before I went in and got wrong information but I had to get a replacement key and they got it done fast and not as expensive as I thought. I did call before I went in and got wrong information but they made up for it. More
Good experience I always bring my Mazda here for oil changes and other service. I trust the quality of the work and the service department employees are always friend I always bring my Mazda here for oil changes and other service. I trust the quality of the work and the service department employees are always friendly and knowledgeable. More
Done Right and On Time I hate to wait. What I really appreciate about CJ Wilson is that the wait time is minimal. I also have confidence that the work is done right since it I hate to wait. What I really appreciate about CJ Wilson is that the wait time is minimal. I also have confidence that the work is done right since it always has been since I bought the car new. More
FAST AND FRIENDLY SERVICE I like the customer service here, these guys are amazing! I was in and out within couple hours for an AC compressor replacement. Thank you guys ! I like the customer service here, these guys are amazing! I was in and out within couple hours for an AC compressor replacement. Thank you guys ! More
I’m happy that we worked out a deal Their Pre-own certified vehicles are reasonably priced, comparably or below other Chicago land Mazda dealers. The quality of the vehicle I’m getting i Their Pre-own certified vehicles are reasonably priced, comparably or below other Chicago land Mazda dealers. The quality of the vehicle I’m getting is exceptional and that is the reason why I called the use car manager again aside from all the bad feelings about the waivable certification cost on top of the asking price. The use car manager was very fact driven, no pressure, no bs, and very helpful (I wish that was my initial experience). After all I’m happy that we worked out a deal. More
Outstanding Service customer service is top notch!! Every service advisor with whom I have dealt is customer service orientated and always willing to accommodate Service customer service is top notch!! Every service advisor with whom I have dealt is customer service orientated and always willing to accommodate my needs. More
Quick service. Had an appointment set for 8:15 and they had my remote start installed in less than 30 minuets while I waited in the lobby. Had an appointment set for 8:15 and they had my remote start installed in less than 30 minuets while I waited in the lobby. More