Napleton's Countryside Mazda

I had a very good experience working with this dealership and i finally got a new car that i have wanted and needed for a while :) Bassam was very helpful and really worked hard to find me a good car with th and i finally got a new car that i have wanted and needed for a while :) Bassam was very helpful and really worked hard to find me a good car with the right price! More

I have bought 15 new cars in my lifetime. The easiest was the MX-5 Miata I bought at Autobarn Countryside. Kendall was knowledgeable and not at all pushy. (He has since gone back to college, which is a was the MX-5 Miata I bought at Autobarn Countryside. Kendall was knowledgeable and not at all pushy. (He has since gone back to college, which is a good thing for anyone his age.) Sales Manager Eric Vates is a car guy first and a salesman second or maybe third. Neither put any pressure on me. I have since brought the car back for the first service and have been similarly impressed by the service department. Complaints? Well, the color scheme in the showroom is a little kitschy, but that's about it. More

As a first-time, new car purchaser,I was expecting to go through the wringer on my purchase. Not so at Autobarn of Countryside Mazda! I emailed on a Thursday to confirm that the cars advertised were indeed through the wringer on my purchase. Not so at Autobarn of Countryside Mazda! I emailed on a Thursday to confirm that the cars advertised were indeed in stock and available for the advertised internet price. I received two emails and a phone call the same day. I went in on Saturday afternoon and drove off with the Mazda 3 I wanted for the price advertised, 0% financing, no haggling, no fuss!I even got a copy of my credit score for free! I never felt pressured or rushed to purchase the car and everyone there was very nice. My salesman was Bartt Bryniarski and the Finance Manager was Mohamed Yazdani. Both were wonderful to deal with as first-time car buyer. Countryside was a little out of the way for me but I will go back as long as they maintain the honesty and integrity that was displayed during my car purchase. Keep up the good work, and zoom-zoom! More

My experience at the Countryside Mazda dealership was very rewarding. I had a great sales associate in Mr. Roberto Sandoval. I was initially looking to get into a different vehicle but the monthly paym very rewarding. I had a great sales associate in Mr. Roberto Sandoval. I was initially looking to get into a different vehicle but the monthly payments would have been outside of my price range. However, my sales associate did everything he could to find a vehicle that would work for me and my family as well as fit into the price range that I was looking for. At the end of the day I was extremely satisfied with my vehicle selection, but even more satisfied with the amount of care and consideration that was shown to me by Mr. Roberto Sandoval. He alone made my trip worthwhile by going to bat for me with the financing institution until we came to a reasonable agreement. There should be more sales associates with the level of professionalism, balanced by the level of compassion and consideration to provide the best service as we received from Mr. Roberto Sandoval. More

I had a great experience here. Kendall's knowledge of each model was very impressive. He is professional and extremely keen on customer service. I would go through this buying experience all over again each model was very impressive. He is professional and extremely keen on customer service. I would go through this buying experience all over again and would recommend this dealership, and specifically KENDALL, to anyone in the market for a Mazda. Thanks Kendall!! More

There is a "Internet Sales" portion of the dealer. You visit their web site and view their inventory to see the prices. They take around $1000 to $3000 off the MSRP (amount depends on trim of dealer. You visit their web site and view their inventory to see the prices. They take around $1000 to $3000 off the MSRP (amount depends on trim of your selection), which they call their "Internet Price" So when you walk in the door, you are not trying to haggle down from MSRP. Its only up to you to negotiate your trade in value and a little more on the price. They added some specials for the month and I was below dealer invoice without any haggling at all. They showed me the itemized numbers from the cost of the vehicle, taxes, title fees and bottom line monthly payments without having to sign anything. I had a 180 degrees different experience at the first Subura dealer I visited. If I have the choice, this is the only way I will shop for a new vehicle in the future. More

My first online Auto purchase. Kris and Eric were extremly knowledgable,helpful and patient.My Mazda Certified 2008 Miata surpassed all my expectations, the price was great. IF your looking for a gre extremly knowledgable,helpful and patient.My Mazda Certified 2008 Miata surpassed all my expectations, the price was great. IF your looking for a great vehicle at a fair price contact Eric or Kris at the Autobarn. Jake LeBlanc NB Canada. More

Attempted to buy a 2012 Mazda 5 Grand Touring. Everything looked fine until I told them the price I was willing to pay for. Despite 2 previous purchases from Countryside Mazda, the finance manage Everything looked fine until I told them the price I was willing to pay for. Despite 2 previous purchases from Countryside Mazda, the finance manager asked where did I get my price and I provided him with a detailed consumer reports car report listing the bottom price. Needless to say he was over $700 from my price (including a made up Chicago assessment tax that doesn't exist). He also informed that if he would sell the car at that price, he would lose money. I politely said "thank you" in Polish and so did he and I left after 4 hours (they are very very slow on Saturdays). 2 days later I bought the same car for the price I originally wanted at Autobarn at Evanston with no issues. Go figure. Is Countryside a bad dealer? No, certainly not. I actually service my Mazda 6 at their place and will likely service my new Mazda 5. They are friendly and professional, but keep in mind that if you are a customer who knows and researched their prices, they are not very willing to work with you. More

Our sales person was very friendly and helpful. We are Costco members and were utilizing their auto purchase program. George was very responsive to our initial inquiry and handled the transaction very smo Costco members and were utilizing their auto purchase program. George was very responsive to our initial inquiry and handled the transaction very smoothly and quickly. He was handling multiple customers, but always kept us informed as to the status of our paperwork and following up with the appropriate people. I would highly recommend him to anyone. More

I stopped by the Autobarn in Countryside (Mazda) to look at a Mazda 6 I Grand Touring. I had been shopping for a few weeks. Basam was wonderful! He had the car pulled up before I got to the dealership. We s at a Mazda 6 I Grand Touring. I had been shopping for a few weeks. Basam was wonderful! He had the car pulled up before I got to the dealership. We sat in the car and he went through most of the features and gave some great information on the car. We took the car for a test drive and loved the car. They had the best price for the most features I wanted in a car. They didn't even need to see my trade in to work with me. Basam and Eric worked with me until we had the right price without being aggressive. Had they been aggressive, I would have walked out and found a different dealership. Then Mo worked with us on the final financing. He was a little aggressive with the additional options, but we worked everything out sucessfully. I walked out extreemly impressed with the level of customer service and happy with my car. If that wasn't enough customer service, they had a party a month or so later so you could meet the service personel (Tom, Junior, Ralph) and ask any questions you may have with your car. I feel confident and comfortable coming to them for any service issues I need help with. A BIG THANK YOU TO THE AUTOBARN!!!! More