CJ Wilson Mazda of Countryside - Service Center
Countryside, IL

418 Reviews of CJ Wilson Mazda of Countryside - Service Center
Quick complete friendly service in warm professional setting The check-in was painless free. The service associate was friendly, helpful and set realistic expectations. The waiting room was comfortable with fr The check-in was painless free. The service associate was friendly, helpful and set realistic expectations. The waiting room was comfortable with free beverages, donuts, bagels, etc. The car was completed early even with a car wash. Great service! More
Great service! I recently brought my Mazda in for routine servicing before a road trip. To my surprise they identified a break issue while there. Despite needing a p I recently brought my Mazda in for routine servicing before a road trip. To my surprise they identified a break issue while there. Despite needing a part from Japan, they resolved the issue within a few days so we were on the road as planned. We even got to use a courtesy car to get around in the meantime. Super efficient. Knowledgeable & helpful. So glad they found and fixed it before spending a few weeks on the road! More
Service Center went above and beyond This review is for the service center: The folks at this service center were so helpful and far exceeded my expectations! They squeezed me in even tho This review is for the service center: The folks at this service center were so helpful and far exceeded my expectations! They squeezed me in even though they had no appointments available that day. They gave me an unexpected discount to help out with an expensive part. They give a complementary car wash. They have fruit, bagels, coffee, etc available. And probably most importantly, they seemed genuinely friendly. I highly recommend this place if you need any repairs. More
Product knowledge David was able to quickly identify two issues with my vehicle in a matter be of minutes. They resolved the issues in a few hours. I was very impressed David was able to quickly identify two issues with my vehicle in a matter be of minutes. They resolved the issues in a few hours. I was very impressed. More
Easy. Easy service. Comfortable waiting area. Pleasant employees. Not too long of a wait. Car wash. Little out of my way nowadays but I don't mind coming ba Easy service. Comfortable waiting area. Pleasant employees. Not too long of a wait. Car wash. Little out of my way nowadays but I don't mind coming back for service since they make it easy. More
Engine Inspection Required on a rural road far from home Had service done to my car week before road trip. Just got on the main rural road heading home when service engine light came on. Being alone on a r Had service done to my car week before road trip. Just got on the main rural road heading home when service engine light came on. Being alone on a rural road with a large light on did frighten me. I checked fluids at the first town with a gas station, also checked the manual. I had just made my last car payment the previous month, my mind was on overdrive. After calling my husband and talking it through, he recommended I do not drive over 55mph. I brought the car back to CJ for service. David Powers was kind enough to talk to me in length about my car, showing me how to check the oil dipstick since this is synthetic oil and hard to see. The problem turned out to be the gas cap was not on securely and caused the check engine light to come on. When I picked up the car, David Fredirick explained that my car goes through a self check when the gas tank is half empty and that is why the check engine light came on. There are two auto shops in my town, but I continue to get my oil changed at CJ Wilson. This has confirmed that they do wonderful service and have awesome sales techs. I can not thank you all enough!! More
Great service Quick, great service. Very detailed. Big plus on washing car after service! Nice waiting area, snack and coffee or tea in morning. I give a 10!!! Quick, great service. Very detailed. Big plus on washing car after service! Nice waiting area, snack and coffee or tea in morning. I give a 10!!! More
Repair Great and fast service. I looked around for pricing and they had the best pricing. I was greeted immediately and I received excellent service all the Great and fast service. I looked around for pricing and they had the best pricing. I was greeted immediately and I received excellent service all the way around More
great job good people working there they do a good job and service is done really quick every one knows what to do never had a problem good people working there they do a good job and service is done really quick every one knows what to do never had a problem More
Recall and oil change I called that morning and they were able to fit me into the schedule. did a great job and took less time than I expected. Washed my car and did a gr I called that morning and they were able to fit me into the schedule. did a great job and took less time than I expected. Washed my car and did a great job. I love that I can have a tea and wait in a clean waiting room More