CJ Wilson Mazda of Countryside - Service Center

Scheduled service As always the staff was courteous and answered any questions. Also again the service was great, the appointment time was on schedule. I would recommen As always the staff was courteous and answered any questions. Also again the service was great, the appointment time was on schedule. I would recommend this dealership and the Mazda brand to anyone looking for a new car. More

New relationship off to great start Recently moved back to Chicago/Hinsdale and looking for a new Mazda dealership relationship. Went to the CJ Wilson in Countryside and met David, Domi Recently moved back to Chicago/Hinsdale and looking for a new Mazda dealership relationship. Went to the CJ Wilson in Countryside and met David, Dominik and Rene. They all welcomed me, got my info into the system and took care of my service needs promptly. Looking forward to working with these guys in the future. JV More

CJ Wilson Mazda of Countryside is my dealer Fast and friendly service is what I always come to find here. No matter what I need to get done, I know I don't have to worry about anything when I go Fast and friendly service is what I always come to find here. No matter what I need to get done, I know I don't have to worry about anything when I go to Countryside Mazda. From my very first car shopping experience with them, I knew this was the go to dealer for me. They make the sometimes daunting process of visiting a dealer a very enjoyable one. More

Great Service The service staff is always knowledgeable, friendly and helpful and fully explain all the work they are about to do and the service is always complete The service staff is always knowledgeable, friendly and helpful and fully explain all the work they are about to do and the service is always completed on or ahead of schedule. More

Wonder service The service staff at Countryside C.j Wilson Mazda is always very accommodating. Not only are the very knowledgeable but I'm always in and out with the The service staff at Countryside C.j Wilson Mazda is always very accommodating. Not only are the very knowledgeable but I'm always in and out with there quick service. You can't beat the complimentary car wash either. Keep you the fantastic work guys. More

Started and finished work on the estimated time Dominic was the service guy and did a terrific job of explaing the work that needed to be done. He was attentive and kept me updated while I waited. Dominic was the service guy and did a terrific job of explaing the work that needed to be done. He was attentive and kept me updated while I waited. More

Trying to sell extra services I have only had my car services for all of its needs by CJ Wilson Mazda of Countryside and CJ Wilson Mazda of Orland Park. These two dealerships shoul I have only had my car services for all of its needs by CJ Wilson Mazda of Countryside and CJ Wilson Mazda of Orland Park. These two dealerships should share up to date services which they provide in past. While waiting for my oil change at CJ Wilson Mazda of Countryside the Service Agent came out to discuss additional services that I needed, I noticed fuel injection service on his list. I then told him that I had that service done at CJ Wilson Mazda of Orland Park. He replied oh we don't see that information our screen...he then looked it up and agreed I did not need the service. He also said that they just go by the miles on your car they don't the car it self to see if you really need the service or not. Poor business practice.....Shame on CJ Wilson Mazda trying to up-sell. I'm really going to think twice about going back there for my cars needs. BTW when at the Orland dealership getting an oil change the service agent came out and told me I needed The fuel injection service. So I came back the following week and got it done....Again while waiting for my service to be done the service agent came out and told me I needed brakes. I asked why didn't you tell me this last week when I had my oil change done....her reply oh sometimes we are too busy and we can't do a complete point check on the cars. My question is how many services have I had done that I really did not require? More

in and out service Placed an early morning call to come in for an oil change over lunch. Got me in and out in about 45 minutes. Very professional and courteous. I always Placed an early morning call to come in for an oil change over lunch. Got me in and out in about 45 minutes. Very professional and courteous. I always like that they offer to wash the car....hard to keep up with the exterior in these nasty Chicago winter.s More

Genuinely friendly staff I bought my first car here because I felt like I could trust the people here. Every employee I have interacted with here has been nice to me and real I bought my first car here because I felt like I could trust the people here. Every employee I have interacted with here has been nice to me and real with me. I bought the Mazda Advantage maintenance plan with my car and have been going to them for maintenance for 3 years now and always have a great experience. I'll likely buy my next car here. More

Superb customer service! David Powers goes above and beyond to ensure that you are informed and totally satisfied with Mazda service. His attention to detail and welcoming per David Powers goes above and beyond to ensure that you are informed and totally satisfied with Mazda service. His attention to detail and welcoming personality are a huge asset to the company! He instills confidence that you are in good hands and will walk out the door a happy customer. More