CJ Wilson Mazda of Countryside - Service Center

Underpromised & Overdelivered Didn't have an appointment and was told there'd be a 2-hour wait, but they were done in an hour. They also washed the car and took care of two recalls Didn't have an appointment and was told there'd be a 2-hour wait, but they were done in an hour. They also washed the car and took care of two recalls I didn't know I had. Nice, friendly folks. More

Great experience I was owed a navi system in my car so I came in with my 2 year old. The staff was so friendly even my daughter loved them. We we're in and out in no t I was owed a navi system in my car so I came in with my 2 year old. The staff was so friendly even my daughter loved them. We we're in and out in no time and got a free car wash as well. More

Great customer service The staff was very friendly and polite, the waiting area was clean and well maintained. Was nice to have coffee and a bagel while waiting! The staff was very friendly and polite, the waiting area was clean and well maintained. Was nice to have coffee and a bagel while waiting! More

Very Good All service was done as expected. Technician was helpful and knowledgeable. Everything was done in a timely manner. Very nice and professional. Al All service was done as expected. Technician was helpful and knowledgeable. Everything was done in a timely manner. Very nice and professional. All staff worked well together. More

Great place for service , and very clean. Couldn't ask for a better service drive. Everyone treats you like family. Fruit and coffee available is great. for service , and very clean. Couldn't ask for a better service drive. Everyone treats you like family. Fruit and coffee available is great. More

The Service Always Exceeds Expectations All I had to do was give Dave my name and he knew what kind of car we had. That's amazing considering that we only bring the car in every 120 days. Th All I had to do was give Dave my name and he knew what kind of car we had. That's amazing considering that we only bring the car in every 120 days. The service, including the recall, was accomplished in less time than promised. Friendly doesn't begin to do justice to the terrific atmosphere in the Service Department. More

Excellent Service and Courtesy This is one of the best dealerships I have ever dealt with! The young men are courteous and helpful. I would definitely recommend this dealership to This is one of the best dealerships I have ever dealt with! The young men are courteous and helpful. I would definitely recommend this dealership to our friends. More

Bad Experience Went in for oil change and was informed I needed front brakes replaced. After second opinion from a neighborhood car shop, I was informed only rear b Went in for oil change and was informed I needed front brakes replaced. After second opinion from a neighborhood car shop, I was informed only rear brakes needed replacement, front brakes were fine. I will not return to service department or dealership again. I do not trust anymore. More

Always great service. Staff is courteous and efficient. Service, especially Dave is always willing to accommodate my needsi and is very professional. Prices are up front and so far no unpleasant surprises. Service, especially Dave is always willing to accommodate my needsi and is very professional. Prices are up front and so far no unpleasant surprises. I travel to this dealership, even though there is a closer one because of the service team. More

Excellent David Powers is excellent in service. Best service advisor I have ever worked with at any dealership. I bought my car at a different dealership in David Powers is excellent in service. Best service advisor I have ever worked with at any dealership. I bought my car at a different dealership in Naperville but once I experienced the service department at CJ Wilson I would never go back to the dealership in Naperville. More