CJ Wilson Mazda of Countryside - Service Center
Countryside, IL

418 Reviews of CJ Wilson Mazda of Countryside - Service Center
Great Service Always The customer service at this location is beyond fabulous..... These gentlemen never make you feel like it's just another car to service. They discuss The customer service at this location is beyond fabulous..... These gentlemen never make you feel like it's just another car to service. They discuss all the work involved and are always accurate on their timing. I've never had to wait longer than necessary. More
pretty good I gave a three as the review because they did a pretty decent job cleaning my car and servicing it and what not. But I was unable to take my car there I gave a three as the review because they did a pretty decent job cleaning my car and servicing it and what not. But I was unable to take my car there, so my sister took it. well, less that two weeks ago, I got a flat tire and had all of my tires balanced and rotated. then, I find out that this Mazda charged me thirty dollars because they said that I needed my tires rotated. no, I didn't need them rotated, they just got rotated. More
Always 5 Star Service when dealing with Freddie After the purchasemy car, I knew that I had coverage but; coverage without knowledge, customer service and support or reassurance from a service Tech After the purchasemy car, I knew that I had coverage but; coverage without knowledge, customer service and support or reassurance from a service Tech is like a title without the benefits. I sincerely appreciate Freddie and David in Service. Freddie put me at ease and addressed all my concerns as well as getting the car to me as quickly as he could and doing a thorough service on my car. He's smart and eager to help and a great asset to the dealership. We need more people like him in the world. More
First time there not to impressive. It was my first time there. I just bought a speed3 with factory warranty still active and additional extended warranty. I ask the service writer to ha It was my first time there. I just bought a speed3 with factory warranty still active and additional extended warranty. I ask the service writer to have the car look over. I was told it would cost me extra money. How the xxxx would it cost me extra money if I just told you I have warranty up the a--!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I guess my warranties aren't good enough. More
Airconditioning problem Mazda people help us to install a new compressor unit at no cost for part. we paid only for a labor. We are very grateful for that. Mazda people help us to install a new compressor unit at no cost for part. we paid only for a labor. We are very grateful for that. More
performed most likely unnecessary maintenance Had coolant changed. Was at 30k miles and after looking through all of the maintenance schedules under all usage, it was done 30k miles too early. Als Had coolant changed. Was at 30k miles and after looking through all of the maintenance schedules under all usage, it was done 30k miles too early. Also, probably did not need my fuel lines cleaned out since everything was running fine and i wasn't getting poor mileage or anything. More
Thank you for serice! David was very approachable and friendly. He was able to answer all my questions. I wish price was a bit better. Length time as usual - around 1 hr. David was very approachable and friendly. He was able to answer all my questions. I wish price was a bit better. Length time as usual - around 1 hr. More
A Good Experience "Freddy" is great in the service department. He honored my coupons and helped me out a lot. Marta was friendly and very informative in the sales d "Freddy" is great in the service department. He honored my coupons and helped me out a lot. Marta was friendly and very informative in the sales department. She wasn't intimidating, like a lot of salespeople. More
tire repair and oil change Tire repair was covered under the oil change warranty. It also includes road side assistance if needed. Also got $10 off on synthetic oil change. Tire repair was covered under the oil change warranty. It also includes road side assistance if needed. Also got $10 off on synthetic oil change. More
Always service at CJ Wilson Mazda As the title says, I ALWAYS service my Speed3 at CJ Wilson Mazda in Countryside, and I ALWAYS will. Quality of service is second-to-none, and everyon As the title says, I ALWAYS service my Speed3 at CJ Wilson Mazda in Countryside, and I ALWAYS will. Quality of service is second-to-none, and everyone there is courteous and professional. More