CJ Wilson Mazda of Countryside - Service Center
Countryside, IL

418 Reviews of CJ Wilson Mazda of Countryside - Service Center
AWESOME STELLAR STELLAR!!!!!!!! Work was done PROPERLY EFFECTIVELY AND PROMPTLY!!!! Waiting room was CLEAN, Staff were POLITE, PROFESSIONAL. STELLAR STELLAR!!!!!!!! Work was done PROPERLY EFFECTIVELY AND PROMPTLY!!!! Waiting room was CLEAN, Staff were POLITE, PROFESSIONAL. Upon Completion, car was WASHED!!! Very well run Dealership!!!!! More
Doubts clarified I felt that when I purchased the vehicle (Mazda CX 5 Touring) I did not receive a very clear explanation about the added taxes, charges, items, etc. t I felt that when I purchased the vehicle (Mazda CX 5 Touring) I did not receive a very clear explanation about the added taxes, charges, items, etc. that put the price of the vehicle much more than the advertisement. I walked away feeling that I had paid too much. This time I was able to ask questions of an informed agent who was able to clarify some of my doubts. More
oil change, wheel rotation and new tire installation I cannot remember the name of the guy who took care of me, but he was very friendly, positive and had a great sense of humor while still being complet I cannot remember the name of the guy who took care of me, but he was very friendly, positive and had a great sense of humor while still being completely professional. More
Always a wonderful service dept I always have a great service visit. Everyone is helpful and very informative Great Place I always have it washed and it looks great when I get it bac I always have a great service visit. Everyone is helpful and very informative Great Place I always have it washed and it looks great when I get it back More
Great The service was great and speedy. Staff are always nice and attentive! We would recommend anyone to come here. We want to come back to this Mazda for The service was great and speedy. Staff are always nice and attentive! We would recommend anyone to come here. We want to come back to this Mazda for future car purchases. More
Dave was fantastic Dave was great! Very thorough and knowledgable. Had to get the recall done on my car. Definitely will see him for all my needs in the future. Dave was great! Very thorough and knowledgable. Had to get the recall done on my car. Definitely will see him for all my needs in the future. More
Service to my vehicle was quick and efficient. The oil change is a standard part and necessary part of my vehicle maintenance. I trust the service people at the dealer to treat my car as if it was The oil change is a standard part and necessary part of my vehicle maintenance. I trust the service people at the dealer to treat my car as if it was their own. My wait there was pleasant and satisfying. More
Great Serviice I needed my front head light fixed and an oil change. I called and they said come right over. I asked If they could drop me back at my work and pick I needed my front head light fixed and an oil change. I called and they said come right over. I asked If they could drop me back at my work and pick me up at five and they said, sure, np. I drove straight over and the service reprep. wrote up my work, and a driver was waiting for me to take me back to work. At 4:30 I called and they said my car was ready and they would have someone there at 5. Sure enough, a car was waiting for me when I got out and drove me to the Mazda dealer to pick up my care. Every one was friendly and the service was great. I highly recommend CJ Wilson Mazda of Countryside. More
CJ Wilson to the rescue! I'm as happy with CJ Wilson dealership as I am with my Mazda CX5 Touring. Had two (!) flat tires, was towed to CJ Wilson...happened to be sick as wel I'm as happy with CJ Wilson dealership as I am with my Mazda CX5 Touring. Had two (!) flat tires, was towed to CJ Wilson...happened to be sick as well. My salesman, Bart, saw me and asked what was going on, made sure they'd get to my car right away. Dave in service handled everything - got me a ride home since I was under the weather, took care of all the paperwork, had someone pick me up (I live 3 miles away), when I arrived my car was good to go + washed! Fortunately I had the tire insurance so the $600 with tow = $0. At the end of the day what could have been a very taxing experience turned out great...with a clean car to boot! More
Excellent Service!! I brought my car in to do a 99 point inspection. Not only did they take care of me but they ensured that I had an option for a loaner car and kept me I brought my car in to do a 99 point inspection. Not only did they take care of me but they ensured that I had an option for a loaner car and kept me up to date on the progress of my car in the shop. They gave me a list of items that needed to get worked on and prioritized that list so I knew what needed to be replaced and along what timeline. Pricing was provided in advanced and I wasn't pressured to fix everything at once. The pricing was affordable and everyone was extremely friendly. I couldn't ask for a better experience and I'll definitely be back for ongoing maintenance of my car and eventually for a brand new Mazda in the coming years. Thank you! More