CJ Wilson Mazda of Countryside - Service Center

fast service Came in on a saturday after 2pm because my radio was restarting while i was driving. my car was taken right away and all it needed was an update and i Came in on a saturday after 2pm because my radio was restarting while i was driving. my car was taken right away and all it needed was an update and i was gone with a clean car. More

Keep on Keeping on Service department is friendly, quick and makes the experience pleasant. Only complaint when I asked for "service" I was connected to the BMW cycle Service department is friendly, quick and makes the experience pleasant. Only complaint when I asked for "service" I was connected to the BMW cycle division when I was scheduling maintenance on my Mazda. Had to sit on hold for Mazda service but they're worth it! More

Another great experience I bought my 2010 Mazda 3 brand new from CJ Wilson Mazda in Countryside. 5 years, a new teenage driver and many miles later, it is still running well. I bought my 2010 Mazda 3 brand new from CJ Wilson Mazda in Countryside. 5 years, a new teenage driver and many miles later, it is still running well. I attribute that to the service department especially Dan Gleason, my Mazda mechanic. I went in for a routine oil change and as always, Dan thoroughly looked over the car. I of course get the review sheet from the service writer but if he can spare a few extra minutes, Dan always comes to talk to me personally and let me know how the car is doing and what he is keeping an eye on whether that be the brakes or the tires, etc. I will continue to bring my car to the dealership for any service work that is needed because of the excellent care by the service department and Dan. More

David Powers helped me figure out why my car did not start. One evening my car did not start right away. It did start after waiting 10 minutes. David Powers explained that I might have tried starting it with One evening my car did not start right away. It did start after waiting 10 minutes. David Powers explained that I might have tried starting it with my foot on the gas rather than the brake. He had one of the servicemen check the battery. Everything was fine, They found that an upgrade had come in and took care of that. I hadn't driven a new car in 11 years and it was a bare bone Tribute. My CX 5 is a world apart from that SUV. By reviewing some of the differences with me, David made me much more comfortable with the car. While I was waiting, Marta Duraj my sales person came to the waiting area and offered to give me help if I needed it. It is really Great to work with such caring people. More

Awesome Customer Service I almost always try to deal with Dave Powers when I take my car in for service. He makes sure everything is taken care of and answers any questions I I almost always try to deal with Dave Powers when I take my car in for service. He makes sure everything is taken care of and answers any questions I may have. The service employee, Dan Gleason also came out and made sure to let me know what was completed and to contact him or Dave Powers if I had any issues or concerns. Amazing service every time I visit Mazda. More

Quick like usual - but messed up I bought my Mazda CX-5 2 years ago and always service it at this location. This past trip I was disappointed because when I left I was driving on the I bought my Mazda CX-5 2 years ago and always service it at this location. This past trip I was disappointed because when I left I was driving on the highway and noticed my hood was bouncing. They didn't fully latch my hood! That could have potentially resulted in an accident had it flown up. I called to tell them and was put on hold for 14 minutes before I finally hung up. More

Great service Nice people easy to do business with the service department is great quick and knowledgeable the best experience of all the Mazda dealerships I've bee Nice people easy to do business with the service department is great quick and knowledgeable the best experience of all the Mazda dealerships I've been More

service overall great service. Everybody was polite an did everything what my car needed is express time. One negative mechanic that worked on my car left dir overall great service. Everybody was polite an did everything what my car needed is express time. One negative mechanic that worked on my car left dirty marks all over dashborad and steering wheel More

David, Service Advisor Professional, attentive and knowledgeable. The lounge is welcoming, stocked with refreshments and showroom is attractive and well appointed with new s Professional, attentive and knowledgeable. The lounge is welcoming, stocked with refreshments and showroom is attractive and well appointed with new stock vehicles and modified examples. More

friendly professional service The service department seems be run very professionally and efficiently in a very friendly manner. (Especially compared to where my husband has to t The service department seems be run very professionally and efficiently in a very friendly manner. (Especially compared to where my husband has to take his vehicle) Service consultants are extremely helpful and courteous Good at explaining work that needs to be done and reasons why. I also appreciate their suggestions for future service (I like being prepared for future expenses) Very considerate of my time I truly leaven feeling my business is sincerely appreciated. I came in with a sudden problem- but no appointment Considering this was a sudden emergency on a Saturday, I was grateful to be helped that day And the service waiting area is very warm and welcoming- a nice choice of waiting areas and great coffee! More