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Napleton's Northlake Chrysler Dodge Jeep RAM
Lake Park, FL
693 Reviews
Whether you're from Lake Park, Palm Beach Gardens, Riviera Beach, West Palm Beach, Pompano Beach or anywhere in between, you can rest assured that when you shop for a new or used Chrysler, Dodge, Jeep or RAM, you're shopping for quality and reliability, no matter which model appeals to you.
Qualifying for a loan or Chrysler, Dodge, Jeep or RAM lease couldn't be easier with our on-site financial enthusiasts at your back. We know all of the ins and outs of finding quality financing solutions, and that means you can spend less time going over paperwork and more time enjoying your new car.
Once you're behind the wheel as an owner, Napleton Northlake Chrysler Dodge Jeep RAM continues to support your driving needs through our onsite service center. Our team is well-versed in everything automotive and utilizes the latest Chrysler, Dodge, Jeep and RAM parts, so you can count on solid routine maintenance and timely repairs when they're needed.
When you can come to Napleton Northlake Chrysler Dodge Jeep RAM, you can have your Chrysler, Dodge, Jeep and RAM wishes granted. And let's face it: you deserve nothing less. Located on 3701 Northlake Blvd in Lake Park, Florida, we know our job isn't finished until you're completely satisfied.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 693 reviews
January 01, 2020
Had a great salesman Dakota Richards. He seemed to have an answer for all our questions or would find an answer. Very patient, never made us feel pressured. As an added plus he was prepared/experienced wit an answer for all our questions or would find an answer. Very patient, never made us feel pressured. As an added plus he was prepared/experienced with kids and had coloring books and didn’t blink when they had meltdowns. Made us feel welcomed. Still is happy to answer and help even after the sale. More
by Heatherparent91
Employees Worked With
Dakota Richards
December 30, 2019
WORSE CUSTOMER SERVICE !!!!!! DEC 2019 To much to type: The worse customer service ever, no one returns calls, promised things that were NOT followed thru with. Service department ended u To much to type: The worse customer service ever, no one returns calls, promised things that were NOT followed thru with. Service department ended up taking care of the issues and very helpful after the fact More
by nicholego
December 21, 2019
I enjoyed my visit to this dealership, I didn’t take too long browsing before I found a perfect car for me. Paperwork was quick and my salesman was wonderful long browsing before I found a perfect car for me. Paperwork was quick and my salesman was wonderful More
by Lambert_kira
Employees Worked With
Charles Kelley
November 27, 2019
they rock drove and 1 hr and 45 minutes through traffic to but a car from them. price quoted over the phone is what I paid. seriously nice people. 5 different drove and 1 hr and 45 minutes through traffic to but a car from them. price quoted over the phone is what I paid. seriously nice people. 5 different dealerships, bait and switch at two of them, trying to upsell me into a demon and a hellcat when I told them I needed a scatpack. needed one of three colors, others would bring me colors I did not want and have paperwork already for me to sign. who does this? but, amber in VIP put me on the phone with craig sabarese. told him what I was looking to pay, he told me he would call me back in 20 minutes. he called and said its done, I told him I am on my way. through some horrendous traffic. got there, he had coffee ready for me, we sat down, within 20 minutes had the paperwork in front of me, met big mike in finance, another rock star, and within an hour, had my car. I know people say its like dealing with family, but it is like dealing with family. and the family you like, not the other side with your crazy uncle spiro. but seriously, this is only the second time in my life that I have actually enjoyed going to a dealership and buying a new car. you wont regret going to napleton. More
by thegreekmason
Employees Worked With
craig sabarese, big mike in finance, and amber in management
November 26, 2019
I went in search of a new vehicle, nothing in specific, but this dealership surely pointed me in the right direction with great staff and lots of choices! but this dealership surely pointed me in the right direction with great staff and lots of choices! More
by Lewismike701
Employees Worked With
Charles Kelley
November 25, 2019
Had a great experience here. Would recommend to my friends and family. Wonder inventory and great staff. Enjoyed test drives and having multiple choices on what to drive. friends and family. Wonder inventory and great staff. Enjoyed test drives and having multiple choices on what to drive. More
by Brittneycarell
Employees Worked With
Charles Kelley
November 19, 2019
To all car buyers beware of this dealership. Had a buyer contract & deposit with Tyler & told to pick up car today at 12 after he had it detailed . Was called this am they sold the Jeep 2018 sport . I cho contract & deposit with Tyler & told to pick up car today at 12 after he had it detailed . Was called this am they sold the Jeep 2018 sport . I chose not to finance & pay cash . They chose to lie & keep car for some sucker who will finance More
by Leslie Denihan
Employees Worked With
Tyler Giancana & John Curino
November 12, 2019
It’s a shame they don’t offer negative stars for this review. Worst service experience ever! Utter chaos getting to service center. No one even acknowledged us when we finally got to the right place. Eve review. Worst service experience ever! Utter chaos getting to service center. No one even acknowledged us when we finally got to the right place. Eventually got to a service rep who told us our appointment for a recall, which we took off work for, was more of a consultation really. They were backed up from the weekend and wouldn’t get to the truck until tomorrow maybe. What?? Needless to say, we left. Now it’s off to the cardiologist to get our blood pressure in check! More
by Gtcoastie
Employees Worked With
Service cubicle
November 05, 2019
Undisclosed issue with vehicle Purchased 2018 Durango SRT on Sept 30, 2019 it was late in the day. Could not find spare key fob,did not transfer plates from trade in to new purchase Purchased 2018 Durango SRT on Sept 30, 2019 it was late in the day. Could not find spare key fob,did not transfer plates from trade in to new purchase, Dodge not detaile other than quick wash. On my way home to Cape Coral 33914, I found cruise control not working, took to dodge for warranty repair,they informed me not covered under warranty sensor had impact damage. I had it repaired and bought a new key fob and the bill was 1,300.00.I have contacted Every one At the dealer have got the run around for over 30 days. I should have not have had to pay this entire bill, I have requested help,with avale one or two call backs with no follow up results, I drove all the way over there because of your dealership size and reputation, I am so sorry i did that. I feel as if I am getting the shaft and I am, not happy. Deal#101190 Cust# 1139305 William Prussman More
by Bill P
Employees Worked With
Richard Dennis ext 57918 Stacy Arnold, Tyler Gintonio
October 30, 2019
I would like to acknowledge the outstanding customer service I got from Netice at your service department. Shes very professional and courteous! Gratefully, Michael Ferrara service I got from Netice at your service department. Shes very professional and courteous! Gratefully, Michael Ferrara More
by Michael Ferrara
Employees Worked With
Netice.
