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Napleton's Palm Beach Acura
West Palm Beach, FL
652 Reviews
With So Many Happy Drivers in the Greater Palm Beach, Lake Worth, Delray Beach and Pompano Beach Areas, It's Easy to See Why Napleton's Palm Beach Acura is Your Trusted Source for Acura Vehicles
There are a number of reasons why so many drivers flock to the Napleton's Palm Beach Acura showroom, so we're going to do our best to outline them all for you.
First and foremost, we're renowned in the greater West Palm Beach, Palm Beach, Lake Worth, Delray Beach and Pompano Beach areas for our superb selection of new Acura models, plain and simple. Of course, our love for these cars often brings them back to our showroom in a number of ways.
For instance, when it comes time to upgrade, many of our loyal customers return their vehicle to be traded in. These used cars are also offered to our valuable customers, some are even certified with the same guaranteed performance and quality as new ones.
Helping you find your next car is only the beginning of the Napleton's Palm Beach Acura experience, though. From there, our team of financing experts will help you drive home that car you've been eyeing on your terms.
Of course, nobody wants to be forgotten after the purchase of a new or used Acura. That's why we staff a state-of-the-art auto repair center is highly trained and equipped with the latest Acura parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 652 reviews
September 24, 2016
Awesome!! I went to this dealership to see Ed so I can test drive test a truck I found on Auto trader. When I got there, Ed refereed me to Irwin since he was wi I went to this dealership to see Ed so I can test drive test a truck I found on Auto trader. When I got there, Ed refereed me to Irwin since he was with a client at that time and to make sure I wouldn't have a long wait time. Irwin was able to answer all my questions and concerns. He even went out his way for me to test drive the truck even though there were other potential buyers there before me also buying the truck. He made my buying experience the best I've had in years. His friendly and professional service was awesome!! Thanks! More
by Carlstina Bennett
Employees Worked With
Irwin Baker, Francesca Deroncelley, Jeffery Young, Danny Gruber
September 04, 2016
Purchase 2016 Acura MDX Tech Package My wife and I have purchased now 4 Acura's from Napoleon Palm Beach Acura. Wayne McGinnis has been our rep, it being a holiday weekend he was tied up, My wife and I have purchased now 4 Acura's from Napoleon Palm Beach Acura. Wayne McGinnis has been our rep, it being a holiday weekend he was tied up, had the pleasure to work with Tim Price. he was so acccomadating in the education of our MDX. we could have not asked for a better representative to work with. Our wait time was little longer than expected due to a storm which had caused an issue with computers. Final leg of our deal closing we were with Nina in finance. Again I can not say enough about her in her knowledge of what we were signing. We are very happy customers of Napoleon Acura. To Wayne, Tim and Nina thank you for being true professionals thank you agin... Amy/Mark Gibson More
by Mark
Employees Worked With
Nina Digregorio, Wayne McGinnis, Tim Price
July 31, 2016
Willing to Work With Everyone I was recommended to this dealership by a friend and could not be happier for it. I worked with Fran and William Hicks and they both were very accommo I was recommended to this dealership by a friend and could not be happier for it. I worked with Fran and William Hicks and they both were very accommodating. In the last two years I have moved 3 times and was also a student, both of which makes me unattractive to lenders. William ensured me he would be able to find me a car (something now needed for my current job) within my budget, given my credit situation and he did! More importantly, he was very encouraging and did not judge me once because of my credit. Additionally, he understood my reasons for moving and worked with lenders to assure them I was not a high risk. Thanks to him and Fran, I am now driving my first car, a brand new 2016 Hyundai Elantra, without hurting my pockets. I highly recommend this dealership. More
by Renita Marcellin
Employees Worked With
William Hicks, Francesca Deroncelley
July 30, 2016
Walk out The used car manager is extremely rude. How Acura keeps someone like that around is mind blowing. Was ready to buy. His attitude and comments were unc The used car manager is extremely rude. How Acura keeps someone like that around is mind blowing. Was ready to buy. His attitude and comments were uncalled for. I will be contacting Acura Corporate. More
by CK71
Employees Worked With
Danny Gruber
July 23, 2016
Horrible Leased a car. Filled out all the paperwork including the closed end lease agreement, have a plate and registration and we purchased insurance. Got a c Leased a car. Filled out all the paperwork including the closed end lease agreement, have a plate and registration and we purchased insurance. Got a call that we needed to bring the car back as the lease deal fell through with Honda Finance. We asked if we could try a finance with a different bank and they would not consider it nor even a co-signer. Left us no other option except to return the car. We are pretty sure there is some sort of issue with this car and not that could or could not get us financed. Never had a dealership or a General Manager not willing to do anything to salvage a deal. After calling several times as well as messages on her vm, without a returned call we unfortunately had to contact a consumer lawyer who specializes in spot on delivery and yo yo financing fraud. Sadly, we purchased 2 other vehicles from them and had 4 total American Honda loans before. We more than qualify for their loyalty program. We are being scammed. Be very very careful. If they are willing to screw previous customers like this, they will take advantage of anyone. We will do everything and stop at nothing to make sure this is a buyer beware dealership. More
by frp08
Employees Worked With
Jenifer Hubbard, Andy Russell
July 22, 2016
Maureen Whalen Maureen was very helpful in describing the mechanics and made comparisons of the'Acura against other models.She impressed us with features and safet Maureen was very helpful in describing the mechanics and made comparisons of the'Acura against other models.She impressed us with features and safety ratings. All in all a very good trip to this dealership. Walt and Madeleine McDonough More
by WMD491
Verified CustomerEmployees Worked With
Maureen Whalen
July 21, 2016
Never AGAIN.!! There is a lot of difference between the window price and the out-door price. The MANAGER sell you things you really don't need, but the worst thing a There is a lot of difference between the window price and the out-door price. The MANAGER sell you things you really don't need, but the worst thing about that is they don't even tell you what are you buying. When u ask for an explanation, THE DANNY MANAGER WAS DISRESPECTFUL. HE IS NOT WORTHY TO WORK WITH PEOPLE. HE WILL MAKE YOU HAVE A BAD DAY. HE IS INSULTING, MAKE THINGS WORST HE WILL SUGGEST I DO SOMETHING ILLEGAL DISHONEST TO GET DEAL. It is a WAIST OF TIME AND PATIENCE. NEXT time I WONT THINK of getting close to this dealership. Never AGAIN.!!COMPLETELY LACK OF RESPECT!. More
by vilie
Employees Worked With
Maureen Whalen, Jeffery Young, Danny Gruber
July 21, 2016
Richie Sirjoosingh is EXCEPTIONAL Richie is an expert at his job. He knows the Acura TL GPS like a book. Richie made it easy for me to understand what needed to be done and why..and wh Richie is an expert at his job. He knows the Acura TL GPS like a book. Richie made it easy for me to understand what needed to be done and why..and what it cost. He kept me informed of the works progress and took the time to make sure everything operated as it should. I will ask for him every time I need service. David Sutton More
by SUTTENDB107
Employees Worked With
Richie Sirjoosingh
July 20, 2016
Dealership full of great people ! People are just wonderful there! Mj and Guy were just so great and helpful through whole experience and I recommend everyone to buy car from. Didn't h People are just wonderful there! Mj and Guy were just so great and helpful through whole experience and I recommend everyone to buy car from. Didn't have the one I wanted at first but made sure they could get it and love it! More
by Happybuyer
Employees Worked With
Steve Flood, Michael (MJ) Caracciolo, Francesca Deroncelley, Guy Vaccaro
July 19, 2016
OUTSTANDING SERVICE - AS ALWAYS!! I have always received FIRST CLASS service and attention at this Dealership. I purchased my car there in 2006 and have always returned for any servic I have always received FIRST CLASS service and attention at this Dealership. I purchased my car there in 2006 and have always returned for any service needed. I would never consider going any place else. Should I consider purchasing a car in the future, Napleton's Palm Beach Acura would be my first choice - new or used. Bernie and Margie have always been most helpful, attentive, and they are both always on top of heir game! More
by Rdw561
