Napleton's Palm Beach Acura

Top notch My husband did all the leg work on the Internet. He submitted an inquiry online which led to multiple dealerships contacting him. We live in Boca so t My husband did all the leg work on the Internet. He submitted an inquiry online which led to multiple dealerships contacting him. We live in Boca so the Acura in Delray and Pompano were are best bet for convenience. After receiving multiple quotes all of which were about the same we decided to test drive the MDX at the Pompano store as it was close to Buick, our other option was the Enclave which I didn't like. Our situation also including my Lexus RX that we had already had appraised at carmax. For all you buyers out there DO yourself a favor as I have learned the truth about trading a car. I think that dealerships do there best to show you what you want but at the end of the day I have come to realize that carmax gIves you the most accurate information. That said no matter the brand we decided to go with we knew that it was going to come down to what the deal would be on the new car. That's where Palm Beach kicked it up a notch. We didn't just get contacted by an internet employee, the sales manager reached out by phone to go over the entire deal. was complete transparency from the start, additionally he just made all the difference More

First service Bernie Santana was my service advisor. Like always always nice and helpful. Service was first and went smooth. Nice touch on the coffee. And its nice Bernie Santana was my service advisor. Like always always nice and helpful. Service was first and went smooth. Nice touch on the coffee. And its nice to see they are upgrading tge dealership with new construction. More

Best service ever Service was excellent. Everyone was so friendly. Best car dealership I have ever used. Waiting area was clean. Customer service was great. The staff c Service was excellent. Everyone was so friendly. Best car dealership I have ever used. Waiting area was clean. Customer service was great. The staff couldn't do enough for me More

Excellent The service was outstanding. Bernie was excellent in meeting mytequirements Did all that I requested and pointed out other items Only issue The service was outstanding. Bernie was excellent in meeting mytequirements Did all that I requested and pointed out other items Only issue was getting this survey done. More

Awesome Car Buying Experience at Napleton's Acura! Guy along with MJ were very helpful answering our many questions about buying a new Acura RDX. We carefully compared the options and soon realized it Guy along with MJ were very helpful answering our many questions about buying a new Acura RDX. We carefully compared the options and soon realized it was best to purchase the Advance model. Ask for these gentlemen you won't be disappointed! More

Best Experience EVER! Seriously, I can't get over how awesome everyone at Napletons was. I just finished a lease with Honda and I wanted something a little different. I cal Seriously, I can't get over how awesome everyone at Napletons was. I just finished a lease with Honda and I wanted something a little different. I called around several dealerships and everyone was quoting me crazy numbers. Napletons was never like that. They care about you and they honestly try to give you the best price. I worked with MJ and I have to say, if you are looking for a great deal, you must talk to him. This guy can make things happen like you wouldn't believe. He is so amazing, fantastic, wonderful!!!!!!!!. He has been in the industry for quite some time so he is extremely knowledgeable and won't waste your time. I drove down from Miami just because of him and I am so glad I did. The moment you get there, they treat you like royalty. I was very impressed. Honestly, if anyone is in the market for a new car (lease or purchase) come here. Don't waste your time with other dealerships. More

Memorable visit Great customer service: They were very friendly, helpfull and honest. The waiting time was reasonable and service requested well done. I was c Great customer service: They were very friendly, helpfull and honest. The waiting time was reasonable and service requested well done. I was completely satisfied with my visit. More

Service Bernie is always there to take care of my service needs, he takes customer service to a whole different level. I always try to interact with Roger Bernie is always there to take care of my service needs, he takes customer service to a whole different level. I always try to interact with Roger during my service visit as he was key to my final decision in purchasing my TLX. Great team overall! More

Scheduled maintenance Nico is always a pleasure to work with. He always lets me know what should be done with the vehicle without pressuring me into purchasing uneeded serv Nico is always a pleasure to work with. He always lets me know what should be done with the vehicle without pressuring me into purchasing uneeded services. More