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Napleton's River Oaks Chrysler Dodge Jeep Ram

Lansing, IL

4.4
877 Reviews
Family owned and in business for over 50 years, Napleton's River Oaks Chrysler Jeep Dodge RAM is your Lansing source for new Chrysler, new Jeep, new Dodge, new RAM , and used cars for customers in Highland, Orland Park, and River Oaks, IL. We are conveniently located off Highways 80/94 and 294 and are solely focused on providing you with an easy and enjoyable buying experience. Our friendly, knowledgeable staff will immediately take you under their wing and ensure your satisfaction and that all your expectations before, during, and after the sale will all be exceeded. Plus, we even give customers a $100 Customer Referral Bonus for recommending their friends and family to us! No matter what step you are at in the buying process, we promise to treat you the way you deserve to be treated.
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17225 Torrence Ave

Lansing, IL

60438

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Showing 877 reviews

May 20, 2019

THE BEST This was the BEST experience I have EVER in my LIFE had when it comes to buying a car !!! I came in looking for a 2017 Jeep Compass trailhawk but SER More

by Phillipsonisha@
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Czarnik, Sergio Esquivia
May 22, 2019 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review about Sergio, and are thrilled you are loving your new 2019 Jeep! Please don't hesitate to reach out to us if there's anything more we can do!

May 18, 2019

The best place ever These people are the best straight down to business and on point Sergio told me he had me and owned up too his word I highly recommend this dealership More

by 1tremain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Esquivia
May 21, 2019 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Thanks for the positive feedback and recommendation! If you have any further questions, please give us a call. We're always happy to help!

May 17, 2019

Great and easy experience I had the pleasure to work with Mo and Sergio they guided me through the process of buying my new 300 and made it super simple and got me a great deal More

by Cthomas8989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Muhsen, Sergio Esquivia
May 20, 2019 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Hello, thank you for your support! We're happy we could help. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

May 16, 2019

Exceptional Service! Jesus, Ken, Ray, and Bob, and the entire team treated us like family from the time we walked in to the time we left in our new Challenger RT Plus. Th More

by Challenger404
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Czarnik, Bob Gatelis, Jesus Torres, Kenneth Walter, Scott Czarnik, Cody Sasek
May 19, 2019 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

We're glad to hear you found our staff to be so informative and helpful. Please let us know if you have any additional questions about services you received and thank you again for choosing Napleton's River Oaks Chrysler Dodge Jeep Ram!

May 16, 2019

The Adam Surprise I came to purchase a pre-owned SUV. Because of Adam I left with a Brand New Jeep Cherokee. Thanks you Adam and my Amazing Husband. More

by Cookie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo , Adam Muhammad
May 19, 2019 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Cookie, we're glad to hear you found our staff to be so informative and helpful. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 15, 2019

Entire dealership friendly Adam was great , a bit of a talker but he was still great LOL as a matter of fact the whole dealership was extremely laid-back and friendly! You could More

by ddsh823
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Muhammad, Cody Sasek
May 17, 2019 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

We are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We want all our customers to feel this way when leaving our dealership!

May 14, 2019

Very helpful staff The staff at Napleton’s River Oaks were superb. They were friendly, knowledgeable, and exceeded my expectations with their exceptional customer servi More

by Cj baker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Czarnik, Bob Gatelis, Jesus Torres
May 15, 2019 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Congratulations on your new vehicle! We're happy to hear our staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Napleton's River Oaks Chrysler Dodge Jeep Ram

May 14, 2019

Great Customer Service Very good experience I didn’t feel like I was being cheated. Everyone was very welcoming and honest and open about everything. It was a real genuine e More

by Taemckay24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Colon, Bob Gatelis, Adam Muhammad, Scott Czarnik, Roberto Cortez
May 16, 2019 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We aim to provide a high standard of service and quality at all times, and are very pleased to hear that this has been the case on your visit. We hope that you have a great day!

May 13, 2019

Call buying experience Adam is a good guy with lots of patience. Took me over a year of going back-and-forth to the dealer to finally make a deal with Adam. Adem was patient More

by Branden2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Muhammad
May 14, 2019 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

Congratulations on your new vehicle! We're happy to hear Adam was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Napleton's River Oaks Chrysler Dodge Jeep Ram

May 12, 2019

ProMaster 3500 This was my 2nd new vehicle purchase from Patrick Hogan at Napleton River Oaks since 2014. He’s very knowledgeable about the vehicles, & takes a pers More

by L7√
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Sasek
May 14, 2019 -

Napleton's River Oaks Chrysler Dodge Jeep Ram responded

We're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road!

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