
Napleton's River Oaks Chrysler Dodge Jeep Ram
Lansing, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Timely customer service I bought my car in for service on last Friday because my radiator was leaking. This is my second time bringing my car in for service at Napleton . Me I bought my car in for service on last Friday because my radiator was leaking. This is my second time bringing my car in for service at Napleton . Me being a woman with little car knowledge has had the opportunity this time to learn a little more about cars. I had the opportunity to have Manager Andrew to co e to my assistance with a small matter I had. He got right on it and resolved the issue. Thank you Andrew for your quick assistance in taking care of this matter. If you ever need a matter taken care of look and ask for Andrew. More
Very professional I went in to get my car work on. I needed more work on car then I thought. So I just went to Ken walker and told him my issues and thoughts and he rel I went in to get my car work on. I needed more work on car then I thought. So I just went to Ken walker and told him my issues and thoughts and he relieve me and mind my day by putting me in a new Jeep Cherokee and I was very very satisfied. More
Great work Very helpful and was able to answer all of my questions. Got me in and out very quickly. I know I will be going back here for service as well. Very helpful and was able to answer all of my questions. Got me in and out very quickly. I know I will be going back here for service as well. More
Worst Customer Service Ever! I’ve never been so frustrated trying to deal with people. Once this organization realized I didn’t have a lot of money they started treating me differ I’ve never been so frustrated trying to deal with people. Once this organization realized I didn’t have a lot of money they started treating me different. If you’re an elitist xxxxxxx this is your place. If you’re a regular American trying to get your vehicle fixed, go elsewhere. -3?? More
Awsome experience I went in thinking I wouldn't get approved and Adam got me done !! Hes great and very knowledgeable I would recommend to any one and I will be back in I went in thinking I wouldn't get approved and Adam got me done !! Hes great and very knowledgeable I would recommend to any one and I will be back in near future !!!! More
Big help! Adam was a huge help! He showed me the vehicle I was interested in right away without hesitation and without trying to get all my financial info firs Adam was a huge help! He showed me the vehicle I was interested in right away without hesitation and without trying to get all my financial info first like some dealers do. His main concern was what I needed in a vehicle. More
Awesome Adam was beyond great from start to finish. He gave me options, he listened to what I wanted, he wasnt pushy and worked with me for almost 2 days stra Adam was beyond great from start to finish. He gave me options, he listened to what I wanted, he wasnt pushy and worked with me for almost 2 days straight. I had almost given up hope but he was so optimistic and even referred me with great car insurance. He was very friendly and pleasant to work with. I would refer him to anyone. A big thanks to Cory and Mo as well management there is outstanding. More
Great experience I recently purchased a Chrysler. Adam helped me through it all; it was definitely a 10/10 experience. I didn’t feel at all rushed and got a really goo I recently purchased a Chrysler. Adam helped me through it all; it was definitely a 10/10 experience. I didn’t feel at all rushed and got a really good deal! Would recommend to anyone looking. More
10/10 I recently purchased a vehicle, and I have to say it was definitely one of the best purchases I made. I got a clear explanation on the steps that need I recently purchased a vehicle, and I have to say it was definitely one of the best purchases I made. I got a clear explanation on the steps that needed to be taken. Great guy, very honest and he had some really good deals. Would recommend to all my friends and family! More
2014 KIA sorrento My wife was looking for three things, sun roof , third row suv, and back up camera in our price range and the miles we were hoping for. Roberto has b My wife was looking for three things, sun roof , third row suv, and back up camera in our price range and the miles we were hoping for. Roberto has been great before the sale and after. Being that we live almost 2 hours away he has made it so we only traveled there once. Double checking to make sure it had everything we wanted before traveling there. Then following up and shipping out the second key for the vehicle. Thanks Roberto we will definitely consider driving the 2 hours for our next vehicle. Steve Yeaman More