
Napleton's River Oaks Honda
Lansing, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,203 reviews
MJ Mizyed made buying my first BMW such a smooth and exciting experience! Super helpful, honest, and knowledgeable. He answered all my questions and made sure I was comfortable the whole time. Highly re exciting experience! Super helpful, honest, and knowledgeable. He answered all my questions and made sure I was comfortable the whole time. Highly recommend working with MJ if you’re looking for a great car and a stress-free buying process! More
Amjad Mizyed assisted me with my purchase! He was very knowledgeable and professional. It was a pleasant experience working with him. I would highly recommend Napleton River Oaks Honda. He was very knowledgeable and professional. It was a pleasant experience working with him. I would highly recommend Napleton River Oaks Honda. More
They got me my car with no hassle and very little upselling. They were to the point and effective upselling. They were to the point and effective More
JP (Jeff Parham) was very professional and knowledgeable about his work. I haven’t shop for a car over 10 years, and did not expect to walk away with a brand new car. Wow, was I in shocked! Me knowing my cr about his work. I haven’t shop for a car over 10 years, and did not expect to walk away with a brand new car. Wow, was I in shocked! Me knowing my credit score I thought it was in possible. Thanks to God and a great car sales man J P he really showed me anything is possible. Thanks again JP! I will be referring him to others. More
Mr. JP is extremely patient, practical and professional. He made the process palatable and smooth. He made the process palatable and smooth. More
I just got an excellent vehicle and an excellent deal thanks to Jeff Parham and Napleton Honda!!! Mr. Parham is a professional and definitely knows his profession!!! I will definitely go back to Naplet thanks to Jeff Parham and Napleton Honda!!! Mr. Parham is a professional and definitely knows his profession!!! I will definitely go back to Napleton Honda look for him when I purchase my next car!!! Thank you!!! More
The best service as always. This is my 4th time here and when you come make sure to ask for JP. He will make the experience smooth and he’s so nice. This is my 4th time here and when you come make sure to ask for JP. He will make the experience smooth and he’s so nice. More
Had an appointment for a simple oil change and tire rotation, still waited over two hours. After I asked about the delay, they found a nail in my tire and patched it “as a courtesy.” Cool. But about an rotation, still waited over two hours. After I asked about the delay, they found a nail in my tire and patched it “as a courtesy.” Cool. But about an hour after leaving, the tire pressure light came on. I had to call off work and return the next morning. That visit? A circus. My name was called by mistake, and when I followed up, the advisor just pointed to a guy and said, “We meant him.” No apology, no clarity. She seemed much more attentive to male customers and only got friendly when she wanted a good review, she even followed up asking for one. I appreciated the free car wash, but overall? Sloppy, impersonal service. I won’t be back. More
Adrian was a very ethical with his work, i am genuinely impressed by his professionalism as a salesman, and being able to have him speak Spanish to me, made my visit easier. I really hope more car salesman impressed by his professionalism as a salesman, and being able to have him speak Spanish to me, made my visit easier. I really hope more car salesman are like him! More
From start to finish, my shopping experience was great! The customer service was very much appreciated! The customer service was very much appreciated! More