Napleton's River Oaks Honda

Very Happy and Excited Customer. I Came into the dealership looking to purchase and used car. My Salesman Jermaine 'Shack' convinced me to buy new. He helped with everything step by s I Came into the dealership looking to purchase and used car. My Salesman Jermaine 'Shack' convinced me to buy new. He helped with everything step by step. He was wonderful help also along with the other staff as well. I love him for that and now I'm a happy camper with a new 2015. Shack your the greatest. Thanks again...... More

VERY HAPPY CUSTOMER I CAME IN NOT EXPECTING TO GET A VEHICLE, BUT THEY WORKED WITH ME, TINA TOLD ME THAT THEY CAN WORK WITH ME, AND THEY DID. THEY PUT ME IN A BEAUTIFUL C I CAME IN NOT EXPECTING TO GET A VEHICLE, BUT THEY WORKED WITH ME, TINA TOLD ME THAT THEY CAN WORK WITH ME, AND THEY DID. THEY PUT ME IN A BEAUTIFUL CRV. THE GENERAL MANAGER FRANK HELPED TO I WILL REFER ALL OF MY FRIENDS AND FAMILY HERE. More

Customer Experience is wonderful! Working with Jermaine has been a great experience! Not only did he give me a great deal on my trade-in, he was very patient with me. My first time pur Working with Jermaine has been a great experience! Not only did he give me a great deal on my trade-in, he was very patient with me. My first time purchasing a vehicle and he made it happen! I recommend Jermaine Shackelford for your salesman. -Tiffany Jones More

Great Experience Very helpful, knowledgable staff. It was a no hassle buying experience. The finance guy was great and had a great deal of patience when I called bac Very helpful, knowledgable staff. It was a no hassle buying experience. The finance guy was great and had a great deal of patience when I called back after the purchase with questions. After I purchased the car they took their time going over every detail of the vehicle with me and made sure everything was set up. More

..... Very helpful staff, salespeople, finance, general Manager. Very happy with my new car. The people were Easy to work with, kind and understanding. G Very helpful staff, salespeople, finance, general Manager. Very happy with my new car. The people were Easy to work with, kind and understanding. Good atmosphere overall. More

My experience I had plans to buy a used vehicle. Just something practical for work. The salesman convinced us to buy new and I am pretty pleased with my purchase. H I had plans to buy a used vehicle. Just something practical for work. The salesman convinced us to buy new and I am pretty pleased with my purchase. He saw to it that we were getting what we needed and that was what counted. He even kept us informed every step of the way so we weren't just waiting...The finance department was very fast and efficient. And the staff was had plenty of knowledge about the car which I was able to retain rather quickly. I would highly recommend this dealership More

Great Work! The purchase of my last vehicle was done with such ease, I would not mind repeating the experience (unlike other purchases). I was in an out of the d The purchase of my last vehicle was done with such ease, I would not mind repeating the experience (unlike other purchases). I was in an out of the dealership within 2 hours and everything was handled well. Earnest Norman and Larry Chambers handled all of the paperwork and even the transport of my car from another dealership. Thanks guys for a job well done! More

DONT BUY FROM HERE, VERY RUDE SALES LADY THAT WONT HELP YOU. They have a sign outside that says, 0%down & credit program that will work with bad credit. Well i went in to ask, told them i had bad credit & will t They have a sign outside that says, 0%down & credit program that will work with bad credit. Well i went in to ask, told them i had bad credit & will they work with it. They said yes & took all my info. I gave them my price range & told them i wanted a honda. Well the lady gets us a 2013 dodge caravan. We said we didnt want a dodge that we wanted a honda. She said if were willing to put down more then 1000 we can. I thought it said 0% down? She didnt even let us look at other cars. She kept insisting on the dodge & said its all we can get because of the bad credit. She went on to say she gets payed triple the amount of what we make & that her credit score is 700+. All unnecessary she could have just said we have bad credit & that theres no credit program & we would have left. Her names Donnetta & shes very rude. More

Great I enjoyed my experience at Napleton in river Oaks. Earnest, my salesman was friendly and courteous. Yes I will recommend this dealership. Overall grea I enjoyed my experience at Napleton in river Oaks. Earnest, my salesman was friendly and courteous. Yes I will recommend this dealership. Overall great experience. More

Great service and Nice people This place has great service and a great selection of certified cars. When I came here I was expecting the typical dealership games of playing with pr This place has great service and a great selection of certified cars. When I came here I was expecting the typical dealership games of playing with prices and rude salesmen. Jermaine "Shack" Shackelford helped me a lot, and kept cool during the sale process. His patience earned my respect and my sale. More