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Napleton's Valley Hyundai
Aurora, IL
2,608 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,608 reviews
November 17, 2023
Just wanted to thank Darek Kordes for great Service. Communication was great with me regarding my service appointment. When my quoted time frame was nearing, I was informed of a slight delay. Soon after Communication was great with me regarding my service appointment. When my quoted time frame was nearing, I was informed of a slight delay. Soon after, I Received my Multi point inspection report via a text on my phone and as I was reviewing the report moments later Darek was there going over everything. Thanks again. Great Job!!! More
by JOANNELYN
Employees Worked With
Darek Kordes
November 16, 2023
Vasae Faisal and Ron did a great job of explaining the features of the two SUVs that I was interested in. They listened to what my wife and I desired in a vehicle. features of the two SUVs that I was interested in. They listened to what my wife and I desired in a vehicle. More
by Dennis Larson
November 13, 2023
Vasae made my purchase a pleasant one! He got me a good deal and offer for my trade in when I thought it couldn't happen. I was respected and treated fairly. More than I could've asked for He got me a good deal and offer for my trade in when I thought it couldn't happen. I was respected and treated fairly. More than I could've asked for! More
by Carlygallardo4
Employees Worked With
Vasae Faisal
November 09, 2023
Very good service. Didn’t wash my car. Waiting area didn’t have water. Service rep very nice Didn’t wash my car. Waiting area didn’t have water. Service rep very nice More
by Ispaetzel
November 09, 2023
Great dealership all around from walking in through finance. Faiz was a great salesperson and I highly recommend him. finance. Faiz was a great salesperson and I highly recommend him. More
by Cj
Employees Worked With
November 08, 2023
Great place👍Cars in Best price. Working with Joushua was great. He helped me out with my car selection test drive and explained every simple point regarding the purchase and for sur Working with Joushua was great. He helped me out with my car selection test drive and explained every simple point regarding the purchase and for sure got me best price for my car. More
by Shashank
Employees Worked With
Josh romero
