Napleton's Valley Hyundai

Oil change/ vehicle wash Got in early, service people were right there to take my car and help with the paperwork. Car under warranty for service, so it was easy. People were Got in early, service people were right there to take my car and help with the paperwork. Car under warranty for service, so it was easy. People were extremely friendly, and the new waiting area was totally amazing. I would go no other place for service on my car. More

Great experience Excellent experience with very professional help. We were on a tight time schedule and they got us in and out with what we wanted very quickly and eff Excellent experience with very professional help. We were on a tight time schedule and they got us in and out with what we wanted very quickly and efficiently. More

Great experience! Overall great experience. Was my first time buying a new car and they made the process really easy and made sure I understood all the features of the Overall great experience. Was my first time buying a new car and they made the process really easy and made sure I understood all the features of the new car. More

Service for my 2005 Hyundai rear wiper motor The service department was polite and explained what needed to be done besides my rear wiper motor replacement. I felt they were honest with me. My hu The service department was polite and explained what needed to be done besides my rear wiper motor replacement. I felt they were honest with me. My husband is in hospice and unable to help me take care of the car. They gave me a car to use while mine was being serviced. The girls at the desk were very nice to me but I'm afraid I did not get their names. All the people I came in contact with were respectful. More

Service review I am very pleased with the service department at Napleton Hyundai and experience working with Todd Joyce. He was thorough going over the preservice I am very pleased with the service department at Napleton Hyundai and experience working with Todd Joyce. He was thorough going over the preservice process and explaining what was completed afterward. More

Great experience when I brought my car in for maintenance Service area was clean, bright and well maintained. Service people were courteous, knowledgeable and on time. I was walked through the process even ta Service area was clean, bright and well maintained. Service people were courteous, knowledgeable and on time. I was walked through the process even taking me to customer service. On a scale of 1 to 10, I would give them an 11. More

Excellent service Upon arriving I was greeted immediately. Did not feel rushed. Mike Nicoletti listened to my concerns got my information and assured me my car would be Upon arriving I was greeted immediately. Did not feel rushed. Mike Nicoletti listened to my concerns got my information and assured me my car would be taken care of right away. Offered to wash my car (I had just travelled a thousand miles so it was very dirty). Offered to have the shuttle drive us to a local restaurant for breakfast. Called and kept me posted and was very courteous and informative when picking my car. I have been a service consultant at dealerships for 25 years and was never more impressed with service than I was today. Thanks for a great experience!! More

Great Dealership Would definitely reccomend this dealer to my friends. They greeted me right when I walked in. I was able to test drive the car with no rush. Would definitely reccomend this dealer to my friends. They greeted me right when I walked in. I was able to test drive the car with no rush. More

Excellent experience I was surprised at how flawless the process was. I truly enjoyed buying my new car. Me and my wife were in an out and the sales man John Florio took h I was surprised at how flawless the process was. I truly enjoyed buying my new car. Me and my wife were in an out and the sales man John Florio took his time and explained the entire vehicle to us! Would recommend this dealership and sales man to anyone who wants to have a great experience purchasing a vehicle!!!! More

Excellent Experience I just purchased a new 2015 Hyundai Tucson from Napleton's Valley Hyundai. My intense search for a new car lasted 3 days in which time I visited 4 de I just purchased a new 2015 Hyundai Tucson from Napleton's Valley Hyundai. My intense search for a new car lasted 3 days in which time I visited 4 dealerships & drove 4 different vehicles. Napleton's Valley Hyundai was by far the best dealership experience. Marc Smith, who represented me through the entire process, greeted me in the parking lot. Marc's rapport was excellent. He was able to zero in on my needs & wants to identify & locate, what a few days later came to be, the perfect car for me. Marc was informative and patient, addressing & answering all my questions & concerns, over and over again. Not only did he totally familiarize me with the Tucson, but also did the same with the dealership, so that I was completely comfortable & confident in both. I love my new Tucson and am grateful for Marc's superior representation & Valley Hyundai's excellent service. More