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Napleton's Valley Hyundai

Aurora, IL

4.6
2,611 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Today, the Ed Napleton Family operates more than 74 franchises in seven states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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4333 Ogden Ave.

Aurora, IL

60504

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Showing 2,611 reviews

August 11, 2013

The reason for my visit was to get my Hyundai Sonata serviced for new tires, but after getting it appraised the thought of purchasing a new vehicle became a possibility. I was first approached by Georg More

by bosox319
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Charalampous
August 10, 2013

This is our third purchase of a Hyundai at this dealership. We had a great experience from the beginning. Michael Hall was very helpful without being pushy and he really took the time to get us a More

by kamillazim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
August 09, 2013

This a copy of the letter that I wrote Mr. Steven Cree at Napleton's Valley Hyundai, who was my salesman at the dealership. If anyone is looking for a Hyundai as their next vehicle, then definitely call this More

by dprofessor1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Cree
August 08, 2013

I had found out about this Hyundai dealership through Cars.com. The car on the lot ended up being better than the description online. Everyone at the dealership was very honest and open about the vehicle More

by wrbaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
August 06, 2013

I bought a new Hyundai Sonata from Napleton's Hyundai dealership. Eddie Bae was very friendly, professional and easy to work with and I can recommend, if you want to buy a car and live either in Napervil More

by DavidCool
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
August 05, 2013

It was a fantastic experienced! This was my first time ever purchasing a car from a dealership and I was nervous that I was going to get a "sneaky-pushy used car salesman" but Ryan was nothing but great! More

by zacharypagejohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
July 30, 2013

Kris was very helpful and made my experience buying a new car painless. I would recommend him to anyone I know in the market to buy a car. More

by rossa79
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kris Bussey
July 28, 2013

Everyone I interacted with was very straight with me and respectful of my time. I ended up walking out the door with a great value & my expectations were exceeded. More

by Padams55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gaddy, James Douvas
July 18, 2013

This was the best experience ever purchasing a car! Great price, salesman, financing, and car. I highly recommend this dealership! The whole process was easy and quick. I will definitely purchase my ne More

by SarahHammersley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 22, 2013 -

Napleton's Valley Hyundai responded

Sarah - Thanks so much for taking the time to respond. It was great meeting you and your husband. And then your mom coming in the next week to buy a new Santa Fe too! We really appreciate all the business and the kind words. Enjoy your car!

July 17, 2013

I would NOT RECOMMEND purchasing a used car at NAPELTON'S VALLEY HYUNDI !!! 1 1/2 weeks after our purchase, something went wrong with the vehicle. I called and spoke to Bob the Used Car Manager as More

by dawnclrk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob Jackson
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