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Napleton's Volkswagen of Orlando
Orlando, FL
400 Reviews
Napleton's Volkswagen of Orlando has a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing. Visit our website at http://www.napletonorlandovw.com
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 400 reviews
September 06, 2022
Dealership was hard to deal with by phone, all they concentrated on was getting me to the dealership (hour + drive) and not wanting to ensure me that we would be able to trade vehicles. concentrated on was getting me to the dealership (hour + drive) and not wanting to ensure me that we would be able to trade vehicles. More
by Thomas Bryant
Employees Worked With
Unknown
August 29, 2022
Ok until you need your car serviced. Horrible overall dealing with service. Repair nit done properly. Then getting auto back in because of poor repair , scheduling out a month. Yes I Horrible overall dealing with service. Repair nit done properly. Then getting auto back in because of poor repair , scheduling out a month. Yes I had to wait a month for them to take a look at car because of repair they did not do. More
by Omayra94
Employees Worked With
August 12, 2022
Morris was great. My son brought a car from him and he helped my son buy the right car to fit he’s needs. The service he provided was outstanding. So I went and brough My son brought a car from him and he helped my son buy the right car to fit he’s needs. The service he provided was outstanding. So I went and brought a car from him. I highly recommend him. More
by Vivianacaban79
Employees Worked With
Morris S.
August 02, 2022
Very good and very patient. Adeniyi was a great sales person and David was nice too . . Adeniyi was a great sales person and David was nice too . . More
by G
Employees Worked With
July 30, 2022
Great, articulate and trustful service! Worked side by side to get the best deal. Thank you Worked side by side to get the best deal. Thank you More
by Moutta98
Employees Worked With
July 29, 2022
Great Cars, good value in service. Pricing a bit hard in negotiations but fair. Friendly and have all you need for a new or used car Pricing a bit hard in negotiations but fair. Friendly and have all you need for a new or used car More
by Sten.wigert
Employees Worked With
France Charles
July 25, 2022
ABOVE AND BEYOND! I walked by just to check on the options for a possible trade-in on my wife's car. To my surprise, I ended up going home driving an amazing brand I walked by just to check on the options for a possible trade-in on my wife's car. To my surprise, I ended up going home driving an amazing brand new 2022 Atlas. Kudos to the entire team and especially to my sales guy France - you're a true MVP! More
by jeansantana
Employees Worked With
France
July 11, 2022
This is the best costumer services in all East Orlando, I'm super gratefull for his help, thanks Adeniyi okunlola, you the Best. I'm super gratefull for his help, thanks Adeniyi okunlola, you the Best. More
by edwarddiaz02
Employees Worked With
July 11, 2022
Visiting from Canada, our Atlas had a fuel sensor error show up. We called Napleton's service and reached James Barker. He was outstanding in finding a solution to our problem, which was complicated by sev show up. We called Napleton's service and reached James Barker. He was outstanding in finding a solution to our problem, which was complicated by several factors regarding our warranty. James proceeded to help us scan our car and prepare documentation we could use when we returned to Canada...and all at no cost to us. Thank you so much James Barker and Napleton"s VW of Orlando! More
by Bryce Terrell
Employees Worked With
James Barker Service Dept.
June 25, 2022
Thank you so much Niyi! I really appreciate all your kindness and help. I will enjoy my new VW Tiguan and i do hope to return. Today sprouted a Celebration of new 9beginning I really appreciate all your kindness and help. I will enjoy my new VW Tiguan and i do hope to return. Today sprouted a Celebration of new 9beginnings9. More
by Staceydorman018
Employees Worked With
