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Napleton's Volkswagen of Orlando
Orlando, FL
401 Reviews
Napleton's Volkswagen of Orlando has a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing. Visit our website at http://www.napletonorlandovw.com
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 401 reviews
February 07, 2022
France was so patient and incredibly helpful. I was really indecisive, and there were so many options! Luckily, I had France and Joey there to keep the mood light and make sure I made the right decisio really indecisive, and there were so many options! Luckily, I had France and Joey there to keep the mood light and make sure I made the right decision. This is the only place I will ever go to, thank you guys! More
by Charlie_lenzi
Employees Worked With
France Charles, Joey Birdges
January 11, 2022
This is my second time buying a car. It has been such a pleasant experience. Morris was extremely helpful and listened to all my concerns and advise accordingly. I am so happy that I got the car i was look pleasant experience. Morris was extremely helpful and listened to all my concerns and advise accordingly. I am so happy that I got the car i was looking for. Totally recommend! More
by Alfani.monica
Employees Worked With
Morris
December 05, 2021
Everyone was friendly from start to finish. I worked with Edison and Andrew. They both did a great job explaining the process in the car. All in all they were very friendly and definitely worth a five star Edison and Andrew. They both did a great job explaining the process in the car. All in all they were very friendly and definitely worth a five star rating. More
by Chris
Employees Worked With
December 02, 2021
Very friendly and knowledgeable staff. Best dealer I ever been to. It was easy and fast buying experience. been to. It was easy and fast buying experience. More
by rinamoni246
Employees Worked With
November 21, 2021
Lu was amazing! Very friendly and personable. He was very knowledgeable on the products and took the time to listen to what my husband and I wanted. knowledgeable on the products and took the time to listen to what my husband and I wanted. More
by Ruth Farzanrad
Employees Worked With
November 08, 2021
This is my fourth VW, but the first I've purchased from Napleton. I'm always a bit hesitant about walking into a dealership, but my salesperson, Lu, put my anxieties to rest the second I walked through the Napleton. I'm always a bit hesitant about walking into a dealership, but my salesperson, Lu, put my anxieties to rest the second I walked through the door. He made me feel absolutely zero pressure to purchase anything, answered all of my questions, and really understood the underlying value of what I wanted. The entire process (including my trade-in) took much less time than I anticipated. On top of that, the dealership is much more visually appealing than some of the others in the area. I plan on buying more VWs and when I do it will be from Napleton. More
by jon.cardona@live.com
Employees Worked With
Lu Orozco
