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Napleton's Volkswagen of Orlando

Orlando, FL

4.7
401 Reviews
Napleton's Volkswagen of Orlando has a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing. Visit our website at http://www.napletonorlandovw.com
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12700 E. Colonial Dr.

Orlando, FL

32826

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Showing 401 reviews

February 12, 2022

I bought a 2014 manual Jetta Jason was very I bought a 2014 manual Jetta Jason was very knowledgeable and good at his job. More

by Fjcintron74
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Cintron
Feb 14, 2022 -

Napleton's Volkswagen of Orlando responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 09, 2022

France was amazing and helpful! Very straightforward and friendly, I didn’t feel like I was being sold on anything! More

by Juansoto12234
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
France Charles
Feb 11, 2022 -

Napleton's Volkswagen of Orlando responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

February 07, 2022

France was so patient and incredibly helpful. I was really indecisive, and there were so many options! Luckily, I had France and Joey there to keep the mood light and make sure I made the right decisio More

by Charlie_lenzi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
France Charles, Joey Birdges
Feb 09, 2022 -

Napleton's Volkswagen of Orlando responded

Hi Charlie, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

January 11, 2022

This is my second time buying a car. It has been such a pleasant experience. Morris was extremely helpful and listened to all my concerns and advise accordingly. I am so happy that I got the car i was look More

by Alfani.monica
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morris
December 29, 2021

France & Tito were incredibly helpful in assisting me on buying my first car! They were honest and fair, which I really appreciate. More

by Javierraw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
France Charlez
December 19, 2021

France Charles was the absolute best! He was friendly and knowledgeable through the whole process! More

by baker0613
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
France Charles
December 05, 2021

Everyone was friendly from start to finish. I worked with Edison and Andrew. They both did a great job explaining the process in the car. All in all they were very friendly and definitely worth a five star More

by Chris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niyi Okunlola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Nieves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boma Pokima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Aponte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey McKnight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donyea Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2021 -

Napleton's Volkswagen of Orlando responded

Hi, Chris, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

December 02, 2021

Very friendly and knowledgeable staff. Best dealer I ever been to. It was easy and fast buying experience. More

by rinamoni246
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ormiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
bjcole Admin
5.0
This rating includes all reviews, with more weight given to recent reviews.
jwhite Admin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Leone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Aponte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey McKnight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2021 -

Napleton's Volkswagen of Orlando responded

Hi, we're glad to hear you found our staff to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

November 21, 2021

Lu was amazing! Very friendly and personable. He was very knowledgeable on the products and took the time to listen to what my husband and I wanted. More

by Ruth Farzanrad
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Luis Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2021 -

Napleton's Volkswagen of Orlando responded

Hi Ruth, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know Luis was so helpful! We hope to be of service to you again! Take care!

November 08, 2021

This is my fourth VW, but the first I've purchased from Napleton. I'm always a bit hesitant about walking into a dealership, but my salesperson, Lu, put my anxieties to rest the second I walked through the More

by jon.cardona@live.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lu Orozco
Nov 09, 2021 -

Napleton's Volkswagen of Orlando responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Napleton's Volkswagen of Orlando so helpful in the purchase of your new vehicle. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

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