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Napleton's Volkswagen of Orlando

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.7
403 Reviews
Napleton's Volkswagen of Orlando has a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing. Visit our website at http://www.napletonorlandovw.com
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12700 E. Colonial Dr.

Orlando, FL

32826

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Showing 403 reviews

February 26, 2022

I want to thank my sales person Randal Holcomb for taking the time to assist me in my search for my next vehicle. He was very informative and friendly. Definitely recommend doing business with him. More

by Cliffie11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randal Holcomb
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Feb 28, 2022 -

Napleton's Volkswagen of Orlando responded

Hi, thank you for your kind review; we are happy to pass along your comments to Randal Holcomb here at Napleton's Volkswagen of Orlando! Our team is available should you require any extra help.

February 21, 2022

Visited several dealerships, this one was most professional and friendly. Great experience will come back. Derek was the best! More

by Christiemcnamee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek
Report | Print
Feb 24, 2022 -

Napleton's Volkswagen of Orlando responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

February 12, 2022

I bought a 2014 manual Jetta Jason was very I bought a 2014 manual Jetta Jason was very knowledgeable and good at his job. More

by Fjcintron74
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Cintron
Report | Print
Feb 14, 2022 -

Napleton's Volkswagen of Orlando responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 09, 2022

France was amazing and helpful! Very straightforward and friendly, I didn’t feel like I was being sold on anything! More

by Juansoto12234
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
France Charles
Report | Print
Feb 11, 2022 -

Napleton's Volkswagen of Orlando responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

February 07, 2022

France was so patient and incredibly helpful. I was really indecisive, and there were so many options! Luckily, I had France and Joey there to keep the mood light and make sure I made the right decisio More

by Charlie_lenzi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
France Charles, Joey Birdges
Report | Print
Feb 09, 2022 -

Napleton's Volkswagen of Orlando responded

Hi Charlie, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

January 11, 2022

This is my second time buying a car. It has been such a pleasant experience. Morris was extremely helpful and listened to all my concerns and advise accordingly. I am so happy that I got the car i was look More

by Alfani.monica
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morris
Report | Print
December 29, 2021

France & Tito were incredibly helpful in assisting me on buying my first car! They were honest and fair, which I really appreciate. More

by Javierraw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
France Charlez
Report | Print
December 19, 2021

France Charles was the absolute best! He was friendly and knowledgeable through the whole process! More

by baker0613
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
France Charles
Report | Print
December 05, 2021

Everyone was friendly from start to finish. I worked with Edison and Andrew. They both did a great job explaining the process in the car. All in all they were very friendly and definitely worth a five star More

by Chris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niyi Okunlola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donyea Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Nieves, Cameron Bell, Javier Santiago, Boma Pokima, Luis Soto, Adrian Aponte, Corey McKnight, Andrew Pope
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Dec 07, 2021 -

Napleton's Volkswagen of Orlando responded

Hi, Chris, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

December 02, 2021

Very friendly and knowledgeable staff. Best dealer I ever been to. It was easy and fast buying experience. More

by rinamoni246
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ormiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
bjcole Admin
5.0
This rating includes all reviews, with more weight given to recent reviews.
jwhite Admin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Leone, Adrian Aponte, Corey McKnight, Andrew Pope
Report | Print
Dec 04, 2021 -

Napleton's Volkswagen of Orlando responded

Hi, we're glad to hear you found our staff to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

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