Napleton's Volkswagen of Orlando

Excellent Service Department! Brought my vehicle in today for my 30 day inspection and Xzilon application. When I first arrived I was greeted immediately by Felicia Stover who was Brought my vehicle in today for my 30 day inspection and Xzilon application. When I first arrived I was greeted immediately by Felicia Stover who was super nice and friendly. She directed me to the inside area and let me know someone would be right with me. I was helped immediately by Andrew Tokarski who was also super nice and friendly. He called me to let me know my vehicle was ready and also set up a window tinting appointment for me at my home. When I arrived he walked me to the check out area, explained what was done to my vehicle and thanked me for coming in. Overall I was very pleased with the service I received and will continue to bring my vehicle here in the future. More

VERY PLEASED WITH MY PURCHASE! I am the proud owner of a new Passat. I am very pleased with the customer service and staff at Napleton Volkswagen. They directed me to cars within I am the proud owner of a new Passat. I am very pleased with the customer service and staff at Napleton Volkswagen. They directed me to cars within my interest and stayed within my budget. They were friendly and not pushy at all. All went better than I expected! I highly recommend this dealership -Volkswagen Vehicles are affordable, dependable, luxury!! Sharon More

3rd time is the charm Two other dealerships dropped the ball by being overly pushy. From the start, James Oldham went above and beyond, and in doing so, he made sure that Two other dealerships dropped the ball by being overly pushy. From the start, James Oldham went above and beyond, and in doing so, he made sure that I would go on to have my best car-buying experience to date. My new Passat will last me quite a while, but when its time for an upgrade, I hope that James is there to help me out. I'll also be sending my daughter to look at a used car with him. I have no doubts that he'll treat her stupendously. More

couldn't of asked for better! I called this dealer and spkoe with James. He answered all my questions and set up a time for us to meet at the dealer (witch was that day). I got to I called this dealer and spkoe with James. He answered all my questions and set up a time for us to meet at the dealer (witch was that day). I got to the dealer and apon arrival I was greeted and shown to james office. James went out of his way to make my car buy experience a good one. He even went out in the ran to find just the right car for me. If I had to do this again I wouldn't go anywhere else!!! Thank you James and Volkswagen for making it painless! More

Referred I was referred by a family member who purchased from the dealership. I arrived and was promtly greeted by James Oldham. He was professional and Knew a I was referred by a family member who purchased from the dealership. I arrived and was promtly greeted by James Oldham. He was professional and Knew all About my CC I purchased, I'll be back to buy again and will tell all my family and friends to go see James. Thanks again! More

Great experience ! Decided to start browsing for a new vehicle and had heard from a friend this was the place to go. I wasn't ready to buy however James Oldham was grea Decided to start browsing for a new vehicle and had heard from a friend this was the place to go. I wasn't ready to buy however James Oldham was great and gave me all the information I needed. Definitely recommend them to anyone who wants to look without being pressured into a commitment before they're ready! More

Awesome experience! I worked with James Oldham and had such a great experience with him. I was extremely happy how he handled the whole process by keeping me involved an I worked with James Oldham and had such a great experience with him. I was extremely happy how he handled the whole process by keeping me involved and informed throughout the entire time! More

great experience the whole sales process was great from start to finish. James Oldham was amazin and would come back to buy cars from him and refer all my friends and the whole sales process was great from start to finish. James Oldham was amazin and would come back to buy cars from him and refer all my friends and family! More

Napleton The easiest and best car buying experience I have ever had. Jerod in finance was the best and most knowlegable. I will definatly come back. The easiest and best car buying experience I have ever had. Jerod in finance was the best and most knowlegable. I will definatly come back. More

The best car buying experience I've ever had! I have to say, this has been the smoothest car shopping experience I have ever had. My sales person was able to answer all of my questions, I had ne I have to say, this has been the smoothest car shopping experience I have ever had. My sales person was able to answer all of my questions, I had never considered a Passat but Curtis was able give me different options based on my needs. I swear I must be the pickiest person in the world and a decision this big couldn't be rushed, but he was very patient and very helpful. All of my needs were met and I'm looking forward to sending my family and friends to Napleton when they're ready to buy! More