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Napleton's Volkswagen of Sanford

Sanford, FL

Overview
Employees
Reviews
Vehicles
4.8
460 Reviews
Napleton's Volkswagen of Sanford has been proudly serving Volkswagen owners for over 24 years. We have a second location in Orlando one mile east of Alafaya Trail on Hwy 50. When you visit our showroom, you will notice a unique atmosphere unlike a typical car dealership. Our Certified Sales Consultants will demonstrate the vehicles, assist with your finance needs and personally deliver the VW for you. We do not have a separate finance department to sell you unnecessary insurance, equipment or alter your finance or lease terms. Please allow us to give you the best Volkswagen experience possible. We look forward to meeting you! The Napleton Volkswagen Family
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4175 S Orlando Dr

Sanford, FL

32773

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Showing 460 reviews

April 26, 2023

We came in to look at used Jeeps to purchase in the future for our daughter. Everyone we delt with was very nice and answered all of our questions. More

by Joey062667
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brian Gregory
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Helpful
April 13, 2023

Big thank you to Juliette who made my car-buying experience easy and stress-free! I love my new car! More

by k.ruddy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Juliette
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Helpful
March 27, 2023

Matt was the sales consultant I worked with to lease my 2023 Tiguan. He was very helpful and knowledgeable and made the whole process easy. Very much a pleasure to work with and I highly recommend him an More

by RThomas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Rodriguez
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Helpful
March 12, 2023

Drew was very helpful during the whole process! He gave us all the information we needed and worked to get us the best deal! More

by laur.rouse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Pope
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Mar 14, 2023 -

Napleton's Volkswagen of Sanford responded

Hi, we're glad to hear you found our staff to be so informative and helpful. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Helpful
February 28, 2023

Our visit was for lease to purchase deal. Juliette was extremely helpful and made the transition easy. Process from end to end was uneventful. While paperwork was being done Juliette kept us More

by EvoRod
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juliette Hernandez
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Mar 03, 2023 -

Napleton's Volkswagen of Sanford responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

Helpful
February 22, 2023

Misleading dealership. They claim to do a 150 point inspection but the car overheated within 2 miles of the dealership. lied about mileage on car. Stay away. More

by patrickljones
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Jason Cestaro, Mike Fuller, Daniel Sinay
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Feb 25, 2023 -

Napleton's Volkswagen of Sanford responded

Patrick, We understand that you are unhappy with your experience you had when looking at the 1973 MG MGB. This vehicle has been inspected and is in above average condition for a 50 year old vehicle. All pictures of the restoration are available. The previous owner traded it in for another vintage vehicle. As expected, a 50 year old vehicle will not run like a new vehicle or even a certified vehicle. We have spoke to you several times and yet what you say on the phone is completely different than what you are writing on your reviews. You made an offer on the vehicle and the offer will not suffice, we tried to make you happy, and yet you say one thing and do another. Unfortunately, the tactic of attempting to bully the dealer for a price by slandering us will not work, especially since you stated that was your intention's. We wish we could have figured out a way to make you happy on this 50 year old 1973 MG but we are unable to. So it is best that we part as friends. Thank you and best of luck finding what you are looking for

Helpful
February 20, 2023

We were impressed with this dealer, we were immediately greeted as we approached the building. We were sent to Juliette’s desk, she was outstanding! We were there to buy our leased vehicle and Juliette ha More

by sharhow63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juliette, Duane Bliss
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Feb 22, 2023 -

Napleton's Volkswagen of Sanford responded

Hi Sharhow63! Thank you so much for the glowing review, regarding your recent automotive experience with us! We couldn't be more thrilled that you were well taken care of, as soon as you came in. Juliette is an absolutely joy, and we are very lucky to have her as part of our sales team! We truly appreciate you giving us the opportunity to help you with your lease, and if you ever have any questions or need further help, please don't hesitate to reach out to us! We're always here to help. Have a fantastic week and enjoy!

Helpful
February 15, 2023

Juliette was super cool super helpful outstanding customer service i got what i want she made everything easier and more efficient Thank you Juliette More

by ahmedseifelnasr495
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juliette
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Feb 18, 2023 -

Napleton's Volkswagen of Sanford responded

Hello, thank you for your kind review; we are happy to pass along your comments to Juliette here at Napleton's Volkswagen of Sanford! We hope you continue to choose us for all your automotive needs! Take care!

Helpful
February 04, 2023

Came to buy off my Volkswagon Passat , worked with Sales Juliette Hernandez. Very professional made things very easy . Explained every detail. Will recommend. More

by doralysarias1930
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Juliette Hernandez
Report | Print
Feb 06, 2023 -

Napleton's Volkswagen of Sanford responded

Hi, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

Helpful
January 30, 2023

Thank you so much Andrew Pope we Love our Taos 2023, thank you for helping us and give all the info, guys I will recommend this dealership in Volkswagen of Sanford Napleton. And thanks to the finance te More

by Yonayra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Pope
Report | Print
Feb 01, 2023 -

Napleton's Volkswagen of Sanford responded

Hi Yonayra, and thank you so much for the amazing review and high-star rating, regarding your recent automotive experience with us and also Andrew! Big congratulations on your wonderful new VW Taos! It's a wonderful SUV and just the perfect size for everything! You will be loving your Taos for a very long time. We are truly grateful to have been chosen in your new car search, and thrilled that you had such a great visit! Andrew is truly a wonderful part of our sales team, and appreciate the shout out for him! Thank you for your business and support, and don't hesitate to reach out to us for any questions you may have! Enjoy and have a fantastic week ahead!

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