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Napleton's West Palm Beach Hyundai

West Palm Beach, FL

4.4
789 Reviews
The home of the best, most affordable new and used Hyundai cars near Delray, Wellington, Coconut Creek, and Boynton Beach, FL just so happens to be the #1 Hyundai dealer in South Florida: West Palm Beach Hyundai. Family owned and in business for over 50 years, West Palm Beach Hyundai earned their reputation as the #1 South Florida Hyundai dealer because they truly believe that customer satisfaction and common courtesy should be held above all else. The focus on these traits has been in place since Edward W. Napleton opened his first dealership in Chicago back in 1931 and continues to this day, hence why over 68% of over 800,000 satisfied Napleton customers across 64 franchises and 5 states return as repeat customers. From the time you come in to our facility, you can see why West Palm Beach Hyundai is different from the competition. Our waiting area comes decked out with a flat screen TV, while our relaxing customer lounge treats customers to free coffee and Wi-Fi. Our friendly, knowledgeable staff is devoted to your complete satisfaction and constantly strives to give you the easiest and most enjoyable buying experience, as well as to exceed your expectations before, during, and long after the sale is completed. We stock all the best new Hyundai vehicles , including the Accent, Elantra, Sonata, Genesis, Tucson, Santa Fe, and Veracruz. We also feature tons of used and Certified used Hyundai vehicles, as well as tons of used cars, trucks, and SUVs from manufacturers such as Toyota, Acura, BMW, Jeep, Mazda, Chevrolet, and Volkswagen. Our Service Department is only staffed by ASE Certified technicians and comes complete with a service shuttle so you can still get around town while your vehicle is serviced. Our fully stocked Parts & Accessories Departments are packed with genuine OEM parts so your vehicle can be restored or customized to factory specifications. What is more, our website can allow you to value your trade, calculate your payments, and even apply
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2301 Okeechobee Boulevard

West Palm Beach, FL

33409

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Showing 789 reviews

June 09, 2017

HORRIBLE SERVICE- DISHONEST SALES STAFF HORRIBLE CUSTOMER SERVICE. Non-existent, really. I spent over an hour trying to get a simple question answered. I was HUNG UP ON 11 times. Not even a More

by Christina L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
June 07, 2017

Brian May he's okay! I have been with this dealer since 2011. Brian has always treated me like family. He always says to me "don't worry I'll take care of you" and he doe More

by Praying Pastor
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian May
June 06, 2017

Happy Customer I have always been a Nissan driver, but I was extremely surprised at the size and options that the car had. I am completely addicted to Hyundai now. More

by jackie403n
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Suarez
June 05, 2017

Beware Bait and switch on price $$$ Bait and switch on price Went by the dealer to look at the Santa Fe ( Limited ) they had online for $15995 with high mileage mileage and out of warr More

by South Florida buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gene Khaytin
June 04, 2017

Hyundai lease 2017 My salesperson, Mauricio was great. Very professional and caring. I wasn't that impressed with the manager. Insisted there was no rebate on vehicle, b More

by lnr2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mauricio
June 04, 2017

Great service Thank-you for a great service experience.Brian May was very helpful ,made sure my car was perfect before I left. You will be seeing me again when need More

by Paula 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian,May
Jun 09, 2017 -

Napleton's West Palm Beach Hyundai responded

Paul, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!

June 04, 2017

The Hyundai Experience This was my 4th vehicle purchase/lease from this dealership. This time I was fortunate to have Carlo Suarez as the primary salesman. His professionali More

by sewill99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Suarez and Shauna Welsh
Jun 09, 2017 -

Napleton's West Palm Beach Hyundai responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Napleton's West Palm Beach Hyundai! We can't wait to see you again, have a great day.

June 03, 2017

Mr. John M. Moceri I was treated as if I were family. He is an excellent person to do business with. I would return again and ask for Anthony Carrares. He sold us ou More

by johnmoceri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Carrares
June 01, 2017

Valerie Chrystal helped me with my car she was super nice & did a wonderful job,next time I have a problem with my vehicle I will definitely come back & ask t More

by Julieee
Recommend Dealer
Yes
Employees Worked With
Valerie Chrystal
Jun 09, 2017 -

Napleton's West Palm Beach Hyundai responded

Julieee, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

May 28, 2017

I'm a very happy customer Daniella is very helpful! She worked very hard, as did the test ifthe team to get me inti the car I really loved. Thank you all! More

by kittyasmith1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniella, Shawna & Mgr. Rick(?
Jun 09, 2017 -

Napleton's West Palm Beach Hyundai responded

We are so pleased you enjoyed your visit to Napleton's West Palm Beach Hyundai! Thank you so much again for your feedback! We hope you have a great day!

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