Napleton's West Palm Beach Hyundai

Review of dealership The salesmen are extremely friendly and easy going. My experience at this dealership was pretty good. The process most definitely took longer than I w The salesmen are extremely friendly and easy going. My experience at this dealership was pretty good. The process most definitely took longer than I would have liked. More

average The salesman was very good the Financing I did not care for. I was promised a set payment and a week later was told it had to be higher even though I The salesman was very good the Financing I did not care for. I was promised a set payment and a week later was told it had to be higher even though I made it clear the payment was the most important part and they agreed to meet my budget and a week later they raised it. More

West Palm Hyundai Mike and Karen made our experience amazing. They had great customer service skills. We loved our buying experience!!! Thank you for helping us get our Mike and Karen made our experience amazing. They had great customer service skills. We loved our buying experience!!! Thank you for helping us get our new vehicles. We absolutely love them!!! More

Awesome Had a great time buying a car. Staff is very nice and you gained a new customer for years. I love the staff here can't wait to come back. Had a great time buying a car. Staff is very nice and you gained a new customer for years. I love the staff here can't wait to come back. More

Best car buying experience by far My experience at Napleton Hyundai swas beyond my expectation. My salesman I was lucky enough to work with was very knowledgeable and professional. He My experience at Napleton Hyundai swas beyond my expectation. My salesman I was lucky enough to work with was very knowledgeable and professional. He worked very hard with his manager Garrett to get me the deal I wanted. I would and have recommended the dealership to all my friends and family. More

Genesis service This was my 4th service at Hyundai and my first time at this location. Frank was absolutely wonderful!! He rolled out the red carpet and was very hosp This was my 4th service at Hyundai and my first time at this location. Frank was absolutely wonderful!! He rolled out the red carpet and was very hospitable while I waited for my Genesis to be ready. I told him I needed to be ready in an hour and a half and he had it first in line to be completed! Highly recommend!!! More

Absolutely Dishonest Experience Posted a price online of $14,997 for a certified Hyundai Sonata. When I called the real price of the car was over $18,000 before tax and licensing... Posted a price online of $14,997 for a certified Hyundai Sonata. When I called the real price of the car was over $18,000 before tax and licensing...they added a $1,000+ dealer fee for profit and nearly $2,000 for certification. Yet they advertised the car for $14,997. Absolutely dishonest. More

Excellent Experience Again, this was the best experience I have ever had buying a car. Mike and Rance were incredibly kind and caring. They were up front and honest abou Again, this was the best experience I have ever had buying a car. Mike and Rance were incredibly kind and caring. They were up front and honest about everything and sold me a great little car. I have always driven Fords...but no more. You have a new customer for life. Thank you for this incredible experience. Kind Regards, Angela More

Avoid Like The Plague Update: just spoke to one of the managers...had absolutely no idea what I was talking about regarding this situation, which strongly implies and rei Update: just spoke to one of the managers...had absolutely no idea what I was talking about regarding this situation, which strongly implies and reinforces your lack of ethic and organization as a company that " takes pride in customer service". You are in strong need of a management overhaul. ------------------------------------------------------------------------------ My father's brand new car has been sitting in the garage because we been chasing down the registration you people "forgot" to give him when he purchased it, "misplaced" when he came back a second time and swear that you "fedex'ed it a few days ago" and that it would be here by ______day. We have given you an email address that you were going to "email a hard copy to right away". Still nothing. We've tried contacting the salesperson who sold it to him, but he was "too busy" to bother answering or returning our phone calls. I don't know how you train your staff, and I'm no expert but the words "too busy" should never be in a salesman's vocabulary. I would ask if there's any hope he'll get his registration before next years model comes out but I'm sure you guys are "too busy" to bother reading this. Worst dealership in town. More

Nice experience I hope this review is presented to an influential person in this department , Karen the manager and Rance the salesman I worked with blew me away with I hope this review is presented to an influential person in this department , Karen the manager and Rance the salesman I worked with blew me away with how genuine they both were through out my experience . I felt comfortable and I am forever grateful with the car I purchased it was everything I needed and I will never buy from anyone other then Rance . More