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Napleton's West Palm Beach Hyundai
West Palm Beach, FL
771 Reviews
The home of the best, most affordable new and used Hyundai cars near Delray, Wellington, Coconut Creek, and Boynton Beach, FL just so happens to be the #1 Hyundai dealer in South Florida: West Palm Beach Hyundai. Family owned and in business for over 50 years, West Palm Beach Hyundai earned their reputation as the #1 South Florida Hyundai dealer because they truly believe that customer satisfaction and common courtesy should be held above all else. The focus on these traits has been in place since Edward W. Napleton opened his first dealership in Chicago back in 1931 and continues to this day, hence why over 68% of over 800,000 satisfied Napleton customers across 64 franchises and 5 states return as repeat customers.
From the time you come in to our facility, you can see why West Palm Beach Hyundai is different from the competition. Our waiting area comes decked out with a flat screen TV, while our relaxing customer lounge treats customers to free coffee and Wi-Fi. Our friendly, knowledgeable staff is devoted to your complete satisfaction and constantly strives to give you the easiest and most enjoyable buying experience, as well as to exceed your expectations before, during, and long after the sale is completed. We stock all the best new Hyundai vehicles , including the Accent, Elantra, Sonata, Genesis, Tucson, Santa Fe, and Veracruz.
We also feature tons of used and Certified used Hyundai vehicles, as well as tons of used cars, trucks, and SUVs from manufacturers such as Toyota, Acura, BMW, Jeep, Mazda, Chevrolet, and Volkswagen. Our Service Department is only staffed by ASE Certified technicians and comes complete with a service shuttle so you can still get around town while your vehicle is serviced. Our fully stocked Parts & Accessories Departments are packed with genuine OEM parts so your vehicle can be restored or customized to factory specifications. What is more, our website can allow you to value your trade, calculate your payments, and even apply
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 771 reviews
October 28, 2016
Ricky Ramsey, unqualified and unprofessional sales manager Had an extremely bad encounter with rude and nasty service manager Ricky Ramsey. He is a poor representative of Napletons Hyundai! Stay clear of him! Had an extremely bad encounter with rude and nasty service manager Ricky Ramsey. He is a poor representative of Napletons Hyundai! Stay clear of him!! But I was treated fairly and professionally by salesman Mike D, customer relations Karen Leone and service manager Don. Because of the efforts put forth by these three people I left with a 2017 Santa Fe. My third car from this dealership. I hate to punish the whole dealership for one rotten apple!!! More
by Valerie gerold
Employees Worked With
Ricky Ramsey, Mike D, Karen Leone, Don, Mike A finance, Gene Khaytin
October 27, 2016
Survey This is my second car purchased by the dealership. Easy process to lease my car, friendly people, good service guys would recommend to others to buy This is my second car purchased by the dealership. Easy process to lease my car, friendly people, good service guys would recommend to others to buy a car from the dealership More
by cmmp13
Verified CustomerEmployees Worked With
Karen
October 26, 2016
Great people, great service I bought my 2015 Elantra here and have had all the service work done here. The service staff are wonderful and very knowledgeable. I would recommend t I bought my 2015 Elantra here and have had all the service work done here. The service staff are wonderful and very knowledgeable. I would recommend this dealership in a heartbeat. More
by Pam S
Employees Worked With
Alex Altunashvili
October 26, 2016
Excellent Sales Person Anthony Carera helped me leased a Santa Fe 2 years ago and this year we trade our lease with another Santa Fe and my husband bought a Sonata. On top o Anthony Carera helped me leased a Santa Fe 2 years ago and this year we trade our lease with another Santa Fe and my husband bought a Sonata. On top of that we brought our friend and he got an Elantra. And we are happy with the service. Good experience overall. More
by rdyespy
Employees Worked With
Anthony Carera
October 25, 2016
Great experience Everyone was very professional and very helpful with purchase of my new vehicle. I was able to get the car that I wanted, and the color that I want Everyone was very professional and very helpful with purchase of my new vehicle. I was able to get the car that I wanted, and the color that I wanted with no problems and no questions asked. More
by kurlyque
October 20, 2016
Surprisingly disappointed I knew the vehicle I wanted to purchase before arriving and it took almost 6 hours waiting (betweeen back and forth with the manager and waiting over I knew the vehicle I wanted to purchase before arriving and it took almost 6 hours waiting (betweeen back and forth with the manager and waiting over an hour just for finance. Ever since my purchase, I've been disappointed with customer service, or lack of, especially from my salesperson. More
by matthewk70
Employees Worked With
Daryl Bautista
October 19, 2016
2017 Sonata Extremely happy with my new Sonata. The staff at Napleton made the experience very pleasurable. I would definitely recommend and I myself will be back Extremely happy with my new Sonata. The staff at Napleton made the experience very pleasurable. I would definitely recommend and I myself will be back for routine maintenance. More
by tolan.rhona1970
October 19, 2016
Best experience ever at a dealership I think that everybody there actually professional in my experience they did a great job selling me a car that I want it not showing me another card j I think that everybody there actually professional in my experience they did a great job selling me a car that I want it not showing me another card just showing me specifically what I wanted and that was great and I am very happy with the experience and keep it up you're doing something great thank you More
by rafaelsori07
Employees Worked With
Malachi caddy
October 16, 2016
Happy with new car Great experience, love my Hyundai. It truly is nice to know that great customer service still exists. Will make sure my friends and family go to your Great experience, love my Hyundai. It truly is nice to know that great customer service still exists. Will make sure my friends and family go to your dealership. More
by neilgelb
October 14, 2016
Happy Customer My overall experience at your Dealership was very positive. This is my second car that I purchased at your dealership. I have had good experience wi My overall experience at your Dealership was very positive. This is my second car that I purchased at your dealership. I have had good experience with your service department, I only serviced my 2013 Sonata at your dealership, I was always satisfied with their service. More
by susanbykofsky
Employees Worked With
David Escobar, Dan Mehlman
