Napleton's West Palm Beach Hyundai

Anthony did an awesome job providing Excellent service to myself and my wife. I will definitely highly recommend him to all of my family and friends!!! His kindness and dedication was greatly appreciated myself and my wife. I will definitely highly recommend him to all of my family and friends!!! His kindness and dedication was greatly appreciated More

My experience with Napleton Hyundai was great! Everyone was so nice, I was immediately helped. John Choynowski was who helped me, pick the perfect car! I walked in with little no credit and walked out with was so nice, I was immediately helped. John Choynowski was who helped me, pick the perfect car! I walked in with little no credit and walked out with a 2014 Hyundai Accent! John spent a lot of time with me and got me approved! Financing was great as well, he really worked with the banks and got me a affordable payment at a great rate! Im one happy customer and so happy with the service! I suggest asking for John Choynowski (sales) he is absolutely amazing! More

thanks for you help he took very good care of me. give thanks for you help he took very good care of me. give me a good Price. this is the best dealerships ever i recomend all my friends and family. thanks for you help he took very good care of me. give me a good Price. this is the best dealerships ever i recomend all my friends and family. More

Had an appointment. Showed up early. 15 mins after appointment time, no one helped. Reception kept telling me she was looking for someone to help. Finally just left. When I called the woman i had t appointment time, no one helped. Reception kept telling me she was looking for someone to help. Finally just left. When I called the woman i had the appointment with, Collette, she told me it wasnt her fault. More

So after a week of phone conversations, I decided to take the drive up to West Palm Beach from Pembroke Pines. I told my sales person, 'Big John' that I wanted the paperwork completed prior to my arrival. He the drive up to West Palm Beach from Pembroke Pines. I told my sales person, 'Big John' that I wanted the paperwork completed prior to my arrival. He assured me that my credit was fine and the car was there. When I have arrived, they told me that it wasn't going to work, as there was a problem with my credit. I do have subpar credit and requested that all of the financial work be completed before hand. They are liars, xxxx and I should have listened to every other review about this place. Avoid it like the plague. More

BY FAR THE WORST DEALERSHIP IN PALM BEACH COUNTY. THIS ISNT THE FIRST TIME I HAVE HAD ISSUES WITH THESE PEOPLE. I HAD A SERVICE FOR $28 DONE TO MY CAR AND WAS CHARGED $1750 on my credit card. The car I ba ISNT THE FIRST TIME I HAVE HAD ISSUES WITH THESE PEOPLE. I HAD A SERVICE FOR $28 DONE TO MY CAR AND WAS CHARGED $1750 on my credit card. The car I baught from the (2010 hyundai sonata) has been running horribly since the first time they worked in it. My husband and I have only had trouble with this dealership. Their employees are not thorough and definantly lack customer service skills. More

Good price on used SUV but after they added ALLLL the extras and $799 dealer fee WOW!!! out of price range. The SUV then became over priced....way overpriced. Plus when does anyone really pay dealer fee extras and $799 dealer fee WOW!!! out of price range. The SUV then became over priced....way overpriced. Plus when does anyone really pay dealer fees? Do people really fall for this? WOW!!! $799 for the right to buy a used car LOL More

Leased a vehicle back in 2011 a Hyundai genesis was told that the warranty that I purchased and service package I bought could be used anywhere and the insurance was thru Hyundai financial. This was obvious that the warranty that I purchased and service package I bought could be used anywhere and the insurance was thru Hyundai financial. This was obviously a lie and took them 5 and a half months to finally send me some of the paperwork for the insurance for excess wear for tires that a dealer had told me we fine. was told by insurance company claim should have been done within 30 days of car being returned. However without the dealer getting back to me ever. It took a friend who lives near there to go in twice for me to take care of it for me. Cannot believe how poor customer service was there spoke to Hyundai on phone they really did not offer any help nor seemed troubled by this. However Fred the service writer has been helpful and offered good customer care. Just would stay away from sales floor but service department is good. More

I have purchased two vehicles from this store and received excellent service...during the 8 years I have used their service department for the most part I would have to rate it very High...Fred Usars received excellent service...during the 8 years I have used their service department for the most part I would have to rate it very High...Fred Usarski is my service manger and goes out of his way to make sure everything is done to a T. Mike and the rest of the crew are also excellent....Sure any store makes mistakes on occasion and they are quick to restore them ...Would recommend them to anyone.Raul is excellent and will give good deals. Have a Sonata Limited and replaced my wifes Azera recentely due to a accident. More

I went there 2 different times! The 1st was for car I went there 2 different times! The 1st was for car would not start! They charged the battery! I asked if I needed a new one. they said NO! I as I went there 2 different times! The 1st was for car would not start! They charged the battery! I asked if I needed a new one. they said NO! I asked if I needed Alternator? NO! I asked if I needed a Generator? thay said NO! The 2nd Time had the same problem! They now changed the battery! they also chnged the Alternator! After the had the part supplier send them the Wrong part! So i paid 2 times for the same things to be FIXED the First Time! I drove out & a few hrs later, NOW my A/C was not KOOL! So What did they do while it was in their care! It was very KOL before I took to them!! So they RIPPED me off for a NEW A/C Compressor! New A/C Freezone air mix!!!!! Why is it that you bring your car in for Repairs & after you leave SOMETHING ELSE ALWAYS SEEMS TO GO WRONG!!!! More