Napleton's West Palm Beach Hyundai - Service Center

Would give no stars if possible, very disappointed and upset, and I don't plan to do business here anymore unless necessary. upset, and I don't plan to do business here anymore unless necessary. More

Nick was great with customer service , it was fast and people were really friendly. I will come back for my services to this location people were really friendly. I will come back for my services to this location More

Nick was great with customer service, it was fast and people were really friendly. I will come back for my services to this location. people were really friendly. I will come back for my services to this location. More

Thanks to all the Napleton workers, for their work, dedication and professionalism, a service of excellence and speed, special congratulations to Jesus Diaz and Samantha, thank you very much 🥰🙏👍 dedication and professionalism, a service of excellence and speed, special congratulations to Jesus Diaz and Samantha, thank you very much 🥰🙏👍 More

Nick was great with customer service , it was fast and people were really friendly. I will come back for my services to this location. people were really friendly. I will come back for my services to this location. More

I had such an amazing experience with the service department! My check engine light came on and Nick was so helpful getting it fixed immediately. They replaced the part, explained how it affected my department! My check engine light came on and Nick was so helpful getting it fixed immediately. They replaced the part, explained how it affected my vehicle, and kept me updated every step of the way. I will definitely be back for future services. Highly recommend! More

I want to retract my previous review about the dealership regarding my 2021 Kona. I was contacted by Leo the manager at Napelton and he was fantastic. He made sure my vehicle was taken care of immediately regarding my 2021 Kona. I was contacted by Leo the manager at Napelton and he was fantastic. He made sure my vehicle was taken care of immediately and went out of his way to help me. His customer service was impeccable and I appreciate the quick response I was afforded. Customer service on that level is so hard to find now. Thank you Leo. More

I have been going to Napleton's (2301 Okeechobee) for the past four years. I plan to continue to do so in the future! I must say that I have always had a good experience; the customer service is excellent an past four years. I plan to continue to do so in the future! I must say that I have always had a good experience; the customer service is excellent and they follow the golden rule. Although this last time (10/2/2024) I took my car in just for routine maintenance and here it was again: Roman Andreiw took care of it in record time, but that's not all. This time the experience was even better: Richard offered me a delicious cup of coffee and explained how and when the general service on my 2024 Kona should be done. He always makes sure to give you a warm hello and goodbye. I've said it before and I stand by it: I can't recommend them enough! Don't forget to ask for Roman Andreiw! (Not for the delicious cup of coffee, but for his willingness to do things the right way and with the customer in mind). Also, this time I went to see the Director of Service, Rudy Rodriguez, to thank him for keeping such a nice and knowledgeable team at this dealership, especially ROMAN ANDREIW. Highly recommended! Roman went above and beyond to make sure everything went smoothly! Zoraida Trejo 561-255-0157 More

I have been going to Napleton's (2301 Okeechobee) for the past four years. I plan to continue to do so in the future! I must say that I have always had a good experience; the customer service is excellent an past four years. I plan to continue to do so in the future! I must say that I have always had a good experience; the customer service is excellent and they follow the golden rule. Although this last time (10/2/2024) I took my car in just for routine maintenance and here it was again: Roman Andreiw took care of it in record time, but that's not all. This time the experience was even better: Richard offered me a delicious cup of coffee and explained how and when the general service on my 2024 Kona should be done. He always makes sure to give you a warm hello and goodbye. I've said it before and I stand by it: I can't recommend them enough! Don't forget to ask for Roman Andreiw! (Not for the delicious cup of coffee, but for his willingness to do things the right way and with the customer in mind). Also, this time I went to see the Director of Service, Rudy Rodriguez, to thank him for keeping such a nice and knowledgeable team at this dealership, especially ROMAN ANDREIW. Highly recommended! Roman went above and beyond to make sure everything went smoothly! Zoraida Trejo 561-255-0157 More

I recently had a disappointing experience with Napleton car dealership. Despite their commitment to offer me a specific benefit, they failed to fulfill their promise. Furthermore, the salesperson, Willy, s car dealership. Despite their commitment to offer me a specific benefit, they failed to fulfill their promise. Furthermore, the salesperson, Willy, sent me multiple text messages assuring me that he would handle my case, yet failed to follow through. This lack of accountability and customer service has led me to advise against visiting car dealerships that demonstrate such a deficient approach to customer care. More