Napleton's West Palm Beach Hyundai - Service Center

BY FAR THE WORST DEALERSHIP IN PALM BEACH COUNTY. THIS ISNT THE FIRST TIME I HAVE HAD ISSUES WITH THESE PEOPLE. I HAD A SERVICE FOR $28 DONE TO MY CAR AND WAS CHARGED $1750 on my credit card. The car I ba ISNT THE FIRST TIME I HAVE HAD ISSUES WITH THESE PEOPLE. I HAD A SERVICE FOR $28 DONE TO MY CAR AND WAS CHARGED $1750 on my credit card. The car I baught from the (2010 hyundai sonata) has been running horribly since the first time they worked in it. My husband and I have only had trouble with this dealership. Their employees are not thorough and definantly lack customer service skills. More

I have purchased two vehicles from this store and received excellent service...during the 8 years I have used their service department for the most part I would have to rate it very High...Fred Usars received excellent service...during the 8 years I have used their service department for the most part I would have to rate it very High...Fred Usarski is my service manger and goes out of his way to make sure everything is done to a T. Mike and the rest of the crew are also excellent....Sure any store makes mistakes on occasion and they are quick to restore them ...Would recommend them to anyone.Raul is excellent and will give good deals. Have a Sonata Limited and replaced my wifes Azera recentely due to a accident. More

My wife purchased Genesis with assurances all service and parts were covered by the $ 3900+ extra policies. When servicing the car several hundred dollars of parts were not covered. After the first oil chang parts were covered by the $ 3900+ extra policies. When servicing the car several hundred dollars of parts were not covered. After the first oil change our garage and driveway were flooded with oil because the Napleton mechanic installed the filter incorrectly. Other issues are passed on to incompetents by Mr. Gomila, "Managing Partner". At the dealership they all seem nice and friendly but are wolfs in sheeps clothing. More